Overall Review

3.0
  • 4 patient ratings
  • 1 comment

Last 12 months:

5.0 (+ 2.0)

1 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    50%
  • Wait Time 5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

5.0 of 5
February 18th, 2010
Great Doctor, but hard to get an appointment
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My elderly mother has been a patient of Dr Welty for several years. Dr Welty is an excellent doctor - she knows her stuff and I trust her opinion. The office for this busy group practice needs a re-do, however. Even with two people at the reception desk, they still seem to be constantly overloaded with phone calls and scheduling. It is very difficult to reach them by phone (frequently get a message saying they are on another line - no voicemail option - and they close every day for lunch so you cannot call then), and the answering service and phone tree are very difficult for old folks to navigate. You have to schedule appointments well in advance - it is almost impossible to get a same-day appointment, and very difficult to get a same-week appointment.
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