Dr. Carson Lo MD Patient Reviews

  • Infectious Disease Katy, TX

Overall Rating

2.8
  • 13 patient ratings
  • 7 comments

Last 12 months:

3.3 (+ 0.5)

7 Patient Reviews

  • Highly Satisfied
    38%
  • Satisfied
    8%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    54%
  • Wait Time 37.1 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

1.0 of 5
May 3rd, 2017
Very disappointed.
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Had seen Dr. Lo for almost 5 years. The last 3 visits were very long waits. Then on top of that the front office staff were very rude and disrespectful when questioned why it is taking so long. I will not be going back, I have already found another Dr. office to go to.
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1.0 of 5
January 21st, 2016
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dismissive and arrogant. Referred for a parasitic infection. He wouldn't answer questions, barely asked any, and didn't examine anything. Kept talking about the rarity of certain parasites and then asked if I'd had a psych evaluation done! Sent for an incorrect lab test and then no followup. Waste of time! And NOW the parasite shows on an MRI of my brain. Thanks.
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1.0 of 5
December 16th, 2015
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Extremely frustrated with his attitude and how he treated my parent in the hospital. Was arrogant, and wouldn't answer questions, and was dismissive. Poor bedside manners with elderly....and misdiagnosed (missed) the condition.
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5.0 of 5
August 20th, 2014
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Lo is really professional and knowledgeable. I will recommend him to every body that I know. Best Care for HIV patients. Office staff are caring and make you feel comfortable.
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1.0 of 5
May 11th, 2013
please find a different doctor
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was sent to Dr. Lo by my family doctor. I was Experiencing severe fatigue, headaches, joint and muscle pain and nausea. My doctor had run me through the tests for RA, lupus and thyroid with no results. I kept testing positive for EBV. Dr. Lo never took any blood. He told me that chronic EBV is so rare that there's no way I have it. He told me to drink more water for my headaches. He told me that my neck probably hurts because women carry their big purse. He told me to have my thyroid checked again for fatigue. At the last moment, he pressed on my joints and told me I have fibromyalgia. However, he would not give me a recommendation to a fibro doctor. I left there with anger at his condensendung manner and lack of true desire to help me. Again, he did NO bloodwork. Two months later, without any doctor's referral, I went to an internist thinking I would end uo with a CFS diagnosis. I had been felling terrible for about 6 months at this point. And come to find out I have LYME DISEASE. Confirmed by bloodwork!! Because of Dr. Lo I went 3 more months without knowing AND without treatment. Please reconsider another choice for Infectious Disease doctor. He should have tested me for lyme.
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5.0 of 5
April 23rd, 2013
Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very good doctor. He is knowledgeable, cares about his patients and does all he can to help them feel better.
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5.0 of 5
August 18th, 2011
A GREAT DIAGNOSTICIAN
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
If anyone complains of having to wait, it's only because he spends time with each patient as needed. I had to wait 25 min., and I am sure the person after me had to wait. He is very good listener and asks alot of questions to get the info to make sure you get the help you need to feel better. He is very kind and understanding.
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