Overall Review

4.3
  • 21 patient ratings
  • 7 comments

Last 12 months:

5.0 (+ 0.7)

7 Patient Reviews

  • Highly Satisfied
    76%
  • Satisfied
    5%
  • Neutral
    0%
  • Dissatisfied
    10%
  • Highly Dissatisfied
    10%
  • Friendly Staff
  • Easy Appointments
  • Promptness
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Wait Time 15 minutes
  • Appropriate Followup

Showing 1 - 7 reviews

1.0 of 5
June 15th, 2015
Billing practice in her office is abhorrent!
Friendly Staff
Billing practice in this office is abhorrent! Staff needs to be thorough in obtaining correct billing balance at time of visit or soon thereafter. Not give inaccurate copay amount and tell patient 11 months after visit demanding payment or risk being sent to collection agency. What was worse is that checks are not accepted only credit or money order! I will never go to this office or recommend this office to anyone.
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5.0 of 5
June 28th, 2012
Dr Charlot has been an answer to our prayers
Wait time
5 minutes
I transferred my care to Dr Charlot after my daughter was wrongly diagnosed with all these food allergies by an allergist in Manhattan. Her diet was so restricted that she was loosing weight and feeling miserable. My husband and I were very distressed. Dr Charlot went over her medical records and took her time to explain all the results. She must have spent about 20 minutes just going over my daughter's records with my husband and I and explaining things as she went alone. Her style is very warm and kind. She tested my daughter and found out she was allergic only to ONE food, not SIX as the previous allergist had said. We immediately started my daughter back on a fuller diet and she has been doing very well and gaining weight. We only avoid the food which she had an allergic reaction to last year. My daughter is a happy child again. Dr Charlot has been a blessing and my family thanks her for the attention she gave us. Please research your doctors carefully to make sure you are bringing your child to someone reputable! I think this doctor saved my child's life.
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2.0 of 5
May 1st, 2012
Diagnosed my son then left us with tons of questions
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
As a physician, I expect courtesy, professionalism, and good counseling from my doctors. I brought my son to see this doctor. Although we were her first appointment of the day, she kept me and my 2 year old waiting for over 1 hour. She didn't even acknowledge the time we spent waiting for her--nor did she apologize. She spent much time interviewing me on the issue at hand, then performed extensive, what I now have learned unnecessary, painful pinprick testing on my child. Following the results, she referred me to a website to get answers to my questions, rather than spend time helping me to make sense of the major impact my son's diagnosis has on his, and our, lives. I was left with numerous questions on how to deal with my son's potentially fatal food allergies, and was not given the kind of counsel and advice a physician should provide for their patients. I would not recommend this doctor, who, while professional and probably bright, does not impart the courtesy, empathy or counsel a doctor should.
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5.0 of 5
July 16th, 2011
Happy with this clinic
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I've been to the office for the last 3 months for my daughter. Busy office but the dr. Charlotte is more than great. She started my daughter on allergy shots and my daughter has been doing really good. The doctor and staff are always friendly n very nice.
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5.0 of 5
September 25th, 2010
superb care
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Is top notch, and office is very comfortable.
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5.0 of 5
May 14th, 2010
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I highly recommend this doctor and her office. She got my asthma under control.
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5.0 of 5
September 10th, 2009
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
she is wonderful
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