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Dr. Cassandra Stroud Is this you?

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5 Ratings • 2 Comments

1.0
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Quality Rating

Dissatisfied

Spends Time With Me
Bedside Manner
Accurate Diagnosis
Friendly Staff
Promptness
Wait Time
33 min
Appropriate Followup
Easy Appointments

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Showing 5 of 5 Ratings

Terrible bedside manner and absolute disregard for well-being

Posted on September 14th, 2015

Dr. Cassandra Stroud saw me in the Sharp Memorial ER and it was one of the worst physician experiences I've ever had. I was in some of the worst pain of my life after exposure in my eyes to a poisonous plant. She, nor any of the other staff, ever asked how much pain I was in, and Dr. Stroud didn't even bother to actually walk into the room. Just pulled the screen aside and said something to the effect of "This is the way it is, there's not much we can do." They didn't even call Poison Control until my family suggested it and said we were going to do it ourselves. There was never an attempt on their behalf to manage my pain. Every action taken (aside from a saline rinse), was at the suggestion of my family to try and make me more comfortable. She has ZERO bedside manner, made me as the patient feel helpless and inferior, and made my family feel as though they were imposing. I would highly advise Sharp to take notice of Dr. Stroud's unfortunate history of less-than-stellar care and take action.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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ER visit

Posted on February 28th, 2013

Poor bedside and abrupt manners. Intimidating - does not make one feel comfortable to ask questions.

Wait time
56 minutes
Easy Appointment
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One Star

Posted on March 28th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
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One Star

Posted on July 26th, 2015

One Star

Posted on April 28th, 2015

Accurate Diagnosis
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