Overall Review

3.9
  • 20 patient ratings
  • 5 comments

Last 12 months:

4.2 (+ 0.3)

5 Patient Reviews

  • Highly Satisfied
    70%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    5%
  • Highly Dissatisfied
    25%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 15 minutes

Showing 1 - 5 reviews

5.0 of 5
November 30th, 2015
One of Novant's Best!
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Brockman has been the pediatrician for all three of my children. My oldest is now 21 and hated to leave her! She is great! I have three girls and have needed help understanding some of the ups and downs they experience as they develop. Dr. Brockman has always been very patient and willing to talk to me about any concerns I have. I have had a couple of scary moments when they were babies and she was very reassuring. I am totally confident in her judgment and her recommendations! Simply awesome!
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1.0 of 5
July 8th, 2014
Stay away from Dr Brockman!!!!
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Brockman appears to be very sweet & knowledgeable but is actually a very arrogant & mean person. When questioned about how she came up with a diagnosis for my child she became very defensive. She obviously has another side that was very close to coming out. I did not use a disrespectful or confrontational tone when asking her this question. I've heard similar stories about her but didn't believe it. Now I believe the negative reviews are true. I'm not one who will write a review but after may experience with her, I had to. Stay away from Dr. Brockman!!! Eventually you will run into her mean side if you question her. Please do not let the sweet exterior fool you. There are many other pediatricians in Charlotte who have better people skills.
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5.0 of 5
January 27th, 2014
I love her!
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Brockman is a wonderful pediatrician! She is very sweet and makes you feel comfortable, She definitely knows her information and always has the best solutions to your problems. I would MOST DEFINITELY recommend her to a friend.
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2.0 of 5
June 18th, 2012
NO Diagnosis in the early stages (which could have prevented a hospital stay)
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My child had a problem that I brought to Dr. Brockman's attention the first of the month. We later found out it was a side effect of a pretty common problem in newborns. At that time, Dr. Brockman said she wasn't worried and we trusted her. There was a simple remedy to the problem but she didn't offer simple solutions to help us to mitigate medical problems that the underlying ailment would create for us if we didn't take small steps to treat symptoms of it (treatment costing about $6.00 a month). Instead, three weeks later, the CAUSE of this same ailment and the side effect we mentioned to Dr. Brockman caused my 2 month old infant to go into respiratory distress and to be transported lightening fast to the emergency room at a local hospital. On the day he was rushed to the ER, the staff told us (after they were able to provide temporary relief to my infant over two days of observations and medical intervention that saved his life) that all we needed to do was to use the $6 treatment and (in the meantime) to go to an ear nose and throat specialist for a thorough examination to ensure there were no other problems as it pertains to the root of this ailement. The whole experience (ambulance ride, hospital stay, serious medications for the ROOT of the problem) cost us over $1000.00 and future med expenses for the prescribed medicine to combat the root of the issue will run over $200.00. Indeed, we are REALLY disappointed since our child will eventually grow out of this and it seems that we could have avoided most of the drama by taking simple steps to remedy the problem(s).My guess is that if she had made the suggestion to use the simple solution from the beginning and then set up a follow up with the ENT specialist to get additional medicine for the ROOT of the problem, this would have only cost us around 300.00 IN TOTAL to treat until he outgrew this issue (which will happen in a few months).Finally, know that I love her bedside manner, the friendliness of the staff and her personal (albeit general) interest in the well being of our child, but when you are dealing with a situation such as ours (when the symptom is disregarded and precautions are not outlined), I think she should work on taking the symptoms a bit more seriously and looking closely at the problem instead of quickly dismissing it as nothing. The last thing a parent needs is for future complications to require a hospital trip and additional (expensive) medications.
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1.0 of 5
November 28th, 2010
misdiagnosed and mistreated
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
18 mounth had ear infection 1st meds didnt work. so we went back dr recomended cefdin wich another sibling had reaction to. parents complained dr stood firm on meds child then broke out into red bumps. DR then said it was foot and mouth and said to stay on meds. parents denied! got new meds. benedryle wasnt helping child broke out into a massive red apple everywhere and spiked a 105.5 fever 2 days later. The ER doctors (got two opinions) said and treated for a medicinal allergy with high dosages of steroids. Rash subsided next day (couple of hours). an allegic reaction was the case it wasnt treated the right way causing it to get worse. You are the parent you do not have to fight with a dr to keep your child safe!!I am a father of 2 sets of twins and Dr brockman FAILS this test!!!!!
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