Dr. Catalina Orozco MD Patient Reviews

  • Rheumatology Dallas, TX

Overall Rating

4.2
  • 9 patient ratings
  • 3 comments

Last 12 months:

3.5 (-0.7)

3 Patient Reviews

  • Highly Satisfied
    56%
  • Satisfied
    22%
  • Neutral
    11%
  • Dissatisfied
    11%
  • Highly Dissatisfied
    0%
  • Wait Time 13.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

3.0 of 5
March 23rd, 2017
Good bedside manner, but poor communication
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Orozco has a good bedside manner and seems to care about her patients; however, there are some issues with her staff and communication with her. At one point, I had an MRI done and placed a call in to her assistant. I get a call back and she starts talking about a completely different ligament! I guess she called the wrong patient. She literally had no idea of what she was taking about. It was up to me to figure out. Refills are ridiculously difficult to get processed. I have run out of medication while waiting for them to send in a SIMPLE refill. Additionally, I have called the office on numerous occasions about medical issues that had come up. I was lucky if I got a call back half of the time. This is unacceptable. Finally, I feel like her scope of knowledge is questionable. I am a complicated patient so others might not have this impression.
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4.0 of 5
January 10th, 2015
Provides only temporary relief
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Initial treatment was good but later Dr. Orozco's diagnosis and treatment did not help anymore.
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5.0 of 5
October 23rd, 2009
Terrific Doctor
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Takes a thorough history and gives a thorough exam for new patients. Never rushes. Offers explanations and answers questions easily. Great follow up. Highly recommended.
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