Dr. Catherine Forest MD Patient Reviews

  • Family Medicine Los Altos, CA

Overall Rating

2.8
  • 11 patient ratings
  • 4 comments

Last 12 months:

5.0 (+ 2.2)

4 Patient Reviews

  • Highly Satisfied
    36%
  • Satisfied
    9%
  • Neutral
    0%
  • Dissatisfied
    9%
  • Highly Dissatisfied
    45%
  • Wait Time 12.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

1.0 of 5
June 14th, 2015
Unsympathetic
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Forest does not value patient-doctor relationships for she is very dismissive of your inflictions and concerns. However, office staff were very helpful and friendly.
Was this review helpful? Yes No
Doctor's Response

I am sorry that you did not feel heard in your concerns and medical problems. I hope that I got a chance to listen and work with you again -- Most of my patients find that I am empathic and caring, however, sometimes I don't get it right and if that's the case, I apologize.


2.0 of 5
December 28th, 2014
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Appropriate Follow-up
Caring, compassionate, and brilliant.
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1.0 of 5
June 9th, 2013
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This doctor blew off my concerns for her own agenda. I walked out with a list of YouTube videos she suggested for medical diseases like high blood pressure but she didn't listen to what I was worried over. She was ingenuine with fake empathy. I felt overwhelmed and depressed when I left the clinic. I will never return again.
Was this review helpful? Yes No
Doctor's Response

I wonder if I was showing you the YouTube 23 1/2 hours (which I sometimes use when I am working to inspire someone to get daily exercise - the most effective treatment for hypertension) I am sorry that I was not reading your needs very well. I hope your next experience was better for you. I do care deeply about all my patients from the bottom of my heart. I have been a family medicine physician for 25 years - and it is because I care that I continue to teach family medicine and do my best every day to be the best doctor I can for the many kinds of people (ages 1 day to 100 years) I meet.


1.0 of 5
July 19th, 2012
MisdiagnosisM
I presented with stroke like symptoms and was told by this doctor that I had a migraine headache. I actually had a large brain tumor. I returned twice to the clinic before I was sent for an MRI.
Was this review helpful? Yes No
Doctor's Response

Missing a diagnosis is serious - I know we all do both miss diagnoses but also they are not always clear up front -- I try my best to be evidence-based. ....and sometimes problems evolve and a problem that seems straight forward 'declare itself' and further work-up is necessary. I hope you are doing well post-diagnosis now.


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