Overall Review

2.9
  • 7 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 2.1)

3 Patient Reviews

  • Highly Satisfied
    43%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    14%
  • Highly Dissatisfied
    43%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 17.5 minutes

Showing 1 - 3 reviews

5.0 of 5
January 26th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Warm and empathetic. Diagnosed me when other people could not
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2.0 of 5
November 26th, 2012
I am a former patient
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I found myself unable to continue to be Dr. Potts patient. She is very distant, seemingly rushed and I felt like I was an inconvenience to her. Unfortunately I did not feel that Dr. Potts cared about me as a patient and after months of G-I distress and multiple trips to the ER, one time while she was on vacation, the covering physician sent me for a second opinion. I was diagnosed with gall-bladder stones and 4 days later my gall-bladder was out. Thank goodness, since I could not afford to be down with nausea, vomiting and dehydration every 3-4 weeks, while Dr. Potts kept suggesting I have "anxiety".
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5.0 of 5
October 3rd, 2011
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She has been my doctor for 13 years and I trust her very much. She is always sincere and concerned about my health needs.
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