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Catherine L Stephens Patient Reviews

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Overall Review

3.3
  • 7 patient ratings
  • 2 comments

Last 12 months:

5.0 (+ 1.7)

2 Patient Reviews

  • Highly Satisfied
    43%
  • Satisfied
    14%
  • Neutral
    0%
  • Dissatisfied
    14%
  • Highly Dissatisfied
    29%
  • Wait Time 16.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Bedside Manner
  • Spends Time With Patients
  • Fair and Accurate Diagnosis
  • Appropriate Followup

Showing 1 - 2 reviews

5.0 of 5
December 17th, 2014
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Dr Stephens is the only doctor I've ever been excited to go see. She has such a good spirit about her.
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1.0 of 5
May 25th, 2013
Wait time
35 minutes
Promptness
Spends Time with Patients
She PROMISED c pap for my husband free of charge as she said his Medicare would not pay for it during his radical nephrectomy, he never got it, he was however informed it would cost 400 plus per night to have one, never saw her at all and the other dr, never supplied a breather for my husband which I was told was so important in the recovery room and he was to have it and use it many, many times in the hospital and at home. He received it the day before being discharged even though I had asked for it from him many times before that. Then he said his oxygen level was too low, no wonder that is why they make you use that breathing apparatus, he even said my husband now needed oxygen at home which was a crock, only reason his oxygen was low is becuase he was never given that thing to breathe into. When we visited her for pre op she gave us a hard time when we asked to see his chest exrays she had ordered, she asked why we wanted to see them, I told her because it is our right, legally. She finally showed them to us, realized he has nodules that maybe now she should check in 6 months and then said about free c pap, without us insisting on seeing exrays she never would have said a word, not impressed with her and will never go back, very annoying person , it was like we were wasting her time.
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