Dr. Cathrine Frank MD, MBBS Patient Reviews

  • Psychiatry Chicago, IL

Overall Rating

2.8
  • 18 patient ratings
  • 3 comments

Last 12 months:

3.6 (+ 0.8)

18 Patient Reviews

  • Excellent
    39%
  • Great
    6%
  • Good
    6%
  • Poor
    0%
  • Bad
    50%
  • Friendly Staff
  • Promptness
  • Wait Time 8.3 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

4.0 of 5
July 30th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Very caring
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1.0 of 5
November 14th, 2013
Elitist and difficult
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Frank is very condescending, and didn't seem at all willing to believe that I could have a serious psychiatric diagnosis and also be an intelligent person who has the right to participate in and have opinions about my treatment plan. She was visibly shocked that I had completed my BA at a top 50 school despite the onset of my disorder, which I found very insulting. Dr. Frank also seemed angry that I take it upon myself to actually research my disorder, treatment options, and research studies. She has that "because I say so; I have the white coat" attitude. She is unwilling to explain her reasoning and the science for any treatment plans. Dr. Frank has a very superior attitude and is unwilling to listen to any issues I brought up in sessions. I found no faults with the office staff personally, they were always very helpful and kind, and Dr. Frank is quite prompt with me. I'd say the only problem with the staff is that my appointments are hard to get, but that's not their fault she goes on a lot of vacations and has no openings. Of course, its not my fault, either, but it felt like it when she asked why I so
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1.0 of 5
July 13th, 2013
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Frank appeared to be more concerned with making lunch judging by the way she kept glancing at the clock and abruptly ended our session. She was curt, condescending and cold. Typical for MD's in this field. I'm guessing her motivation to do what she does is far less humanitarian and far more monetary. I would avoid.
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5.0 of 5
June 23rd, 2017
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3.0 of 5
February 13th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
December 6th, 2016
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1.0 of 5
August 19th, 2016
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1.0 of 5
February 27th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
January 10th, 2016
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1.0 of 5
January 4th, 2016
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
October 17th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
July 19th, 2015
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