Dr. Cathryn Burbidge DO Patient Reviews

Overall Review

4.2
  • 12 patient ratings
  • 1 comment

Last 12 months:

5.0 (+ 0.8)

1 Patient Reviews

  • Highly Satisfied
    75%
  • Satisfied
    0%
  • Neutral
    8%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    17%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
January 23rd, 2015
Horrible staff
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I saw the doctor to get a referral to a specialist to set a badly fractured nose. She directed her staff to submit a referral to the insurance company. Nearly a week later this had not been done although they said they had. When I requested a copy of my records and an appointment with my doctor to discuss it, they were very rude. Three days later a letter was sent terminating me; the termination gives no reason. I never received a copy of my records or was given a chance to talk with the doctor about her staff. Now, I will not be seen by a doctor in the Providence network despite beingh a supporter of Providence for 40 years. Today I received a call from a person in the system telling me should would look into it. It has, literally, been months since I first sought help from this office.
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