Dr. Cecilia Kaesler DO Patient Reviews

Overall Review

4.0
  • 12 patient ratings
  • 3 comments

Last 12 months:

3.7 (-0.3)

3 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    8%
  • Neutral
    0%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    17%
  • Wait Time 30 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

5.0 of 5
May 16th, 2011
Saved my life-twice
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I don't understand the comments posted. Dr. Kaesler and her staff have always been courteous. On two occasions, I walked in and she saw me during her lunch hour. I get phone calls and she even emails. Her nurse is great, and I never felt rushed. Soemtimes, I have a list of questions, and the doctor patiently answers every question. She diagnosed my colon cancer and my lymphoma years ago. I am grateful to her.
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1.0 of 5
December 22nd, 2010
Quack!
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Rude, judgmental, with a rotten bedside manner; Did not attain a primary or focused history -- not one question; based her diagnosis of my chief complaint on her first impression of me; I learned more about my chronic condition in 15 minutes on the internet than I think she even knew about it; waited 40 minutes in the office for a 5 minute exam; in the end, I was billed twice as much as the agreed fee. Would not trust this doctor to lance a boil.
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4.0 of 5
June 18th, 2010
Wonderful Doctor & Nurse, HORRIBLE Office Staff
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Kaesler and her nurse have wonderful bedside manners and seem genuinely invested in each patient's well being. However, Dr. Kaesler's office staff have been nothing but horribly rude and extremely impatient when handling anything beyond a simple appointment scheduling.
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