Dr. Cecilia Hurst MD Patient Reviews

Overall Review

3.4
  • 7 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 1.6)

3 Patient Reviews

  • Highly Satisfied
    57%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    14%
  • Highly Dissatisfied
    29%
  • Wait Time 15 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

5.0 of 5
July 17th, 2012
Great Doctor!!
Wait time
5 minutes
I recently went to see Dr. Tran for an ENT issue. She was an excellent listener and very knowledgeable. She couldn't have been nicer. I would highly recommend her to anyone who needs to see an otolaryngologist.
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2.0 of 5
November 11th, 2010
Horrible billing, just looking for surgery
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
I saw Dr. Tran for an on-going sinus issue and had the same experience as the other reviewer. My "outpatient surgery" aka scope up my nose, ended up running me $350. Last time I check, you had to consent to surgery. Within the first 15 minutes, she had suggest that I was a great candidate for sinus surgery. Of course non-surgery treatment options wouldn't bring in the profit. AVOID THIS PRACTICE - HIGHLY UNETHICAL.
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1.0 of 5
September 15th, 2010
Underhanded Billing Methods
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was recently seen by Dr. Tran for a follow-up consultation. I spent a total of 10 minutes in her office with her... and then I get a statement from my insurance company saying that I owe a $250 deductible for "Outpatient Surgery" because Dr. Tran stuck something up my nose which is considered "breaking the skin barrier" which is considered surgery. Dr. Tran's office was aware that some insurance companies charge this way but they failed to mention this to me before Dr. Tran performed this procedure. They know what insurance I have, they should have given me the option to refuse the procedure or at least warned me about the potential costs before going forward with it.I will no longer be a patient of Dr. Tran's and I don't recommend Vernick & Gopal's office to anyone looking for an ear, nose or throat specialist. Very unprofessional.
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