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Dr. Chad Couch Is this you?
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
15 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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5 Ratings with 1 Comment

2.3 Rating

April 19th, 2011

This is the most inefficient office I have ever dealt with. I needed a referral to a radiation oncologist. It took three phone calls over two weeks to get them to do it. I recently called to make an appointment for a followup. They took my information and put me on hold. Five minutes later, a different person ask for my personal information and put me on hold. Five minutes later, a third person asked why I was calling and who I was. At that point I hung up and am in the process of obtaining a different urologist.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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4.0 Rating

July 8th, 2015

5.0 Rating

May 15th, 2015

5.0 Rating

April 2nd, 2015

3.7 Rating

September 16th, 2014

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