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Chad T Couch MD Patient Reviews

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Overall Review

4.0
  • 5 patient ratings
  • 1 comment

1 Patient Reviews

  • Highly Satisfied
    40%
  • Satisfied
    40%
  • Neutral
    0%
  • Dissatisfied
    20%
  • Highly Dissatisfied
    0%
  • Wait Time 15 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

2.0 of 5
April 19th, 2011
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This is the most inefficient office I have ever dealt with. I needed a referral to a radiation oncologist. It took three phone calls over two weeks to get them to do it. I recently called to make an appointment for a followup. They took my information and put me on hold. Five minutes later, a different person ask for my personal information and put me on hold. Five minutes later, a third person asked why I was calling and who I was. At that point I hung up and am in the process of obtaining a different urologist.
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