Browse Health
Ophthalmologist (eyes)
14 years of experience
Accepting new patients

Patient Reviews ? Write a Review

Overall Rating:
3.0
  • Currently 3 of 4 stars
Total Ratings

7

Total Reviews

2

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 3 of 4 stars
Promptness:
  • Currently 3 of 4 stars
Courteous Staff:
  • Currently 2 of 4 stars
Accurate Diagnosis:
  • Currently 3 of 4 stars
Bedside Manner:
  • Currently 2.6666666666667 of 4 stars
Spends Time with Me:
  • Currently 2.6666666666667 of 4 stars
Follows Up After Visit:
  • Currently 2.6666666666667 of 4 stars
Average Wait: 10 minutes
  • Currently 1 of 4 stars
 |  customer  |  show details
by disgruntled on Sep 20th, 2013

Having worn glasses for most of my life I have seen many providers. This is the absolute worst experience I have ever had. The Dr herself was decent, but the staff were incompetent and many mistakes were made with billing and service. I would not hesitate to tell anyone this facility is terrible, and will any chance I am given.

  • Currently 3 of 4 stars
 |  great dr bad billing  |  show details
Nov 5th, 2012

Both Dr Chang and Stevens were great but check with your insurance company NOT the office to see if your insurance is accepted. I made the mistake of asking the receptionist and now I am being told the $300 bill is on me because it is my responsibility to check who my providers are. I went in with an eye injury, guess I should have stopped to read my policy with only one eye. I will not be going back, too bad they were good doctors in a very nice office.

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