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Patient Reviews

Patient Reviews ?

Overall Rating:
3.5
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Total Ratings

7

Total Reviews

2

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Average Wait: 10 minutes
Ease of Appointment:
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Promptness:
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Courteous Staff:
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Accurate Diagnosis:
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Bedside Manner:
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Spends Time with Me:
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Follows Up After Visit:
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Average Wait: 10 minutes
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customer show details customer
by disgruntled on Sep 20th, 2013

Having worn glasses for most of my life I have seen many providers. This is the absolute worst experience I have ever had. The Dr herself was decent, but the staff were incompetent and many mistakes were made with billing and service. I would not hesitate to tell anyone this facility is terrible, and will any chance I am given.

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great dr bad billing show details great dr bad billing
Nov 5th, 2012

Both Dr Chang and Stevens were great but check with your insurance company NOT the office to see if your insurance is accepted. I made the mistake of asking the receptionist and now I am being told the $300 bill is on me because it is my responsibility to check who my providers are. I went in with an eye injury, guess I should have stopped to read my policy with only one eye. I will not be going back, too bad they were good doctors in a very nice office.

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