Dr. Charles Felgner MD Patient Reviews

Overall Review

4.6
  • 19 patient ratings
  • 5 comments

Last 12 months:

4.8 (+ 0.2)

5 Patient Reviews

  • Highly Satisfied
    74%
  • Satisfied
    21%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    5%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 10.8 minutes

Showing 1 - 5 reviews

5.0 of 5
October 19th, 2015
Good caring doctor
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I believe he cares and is genuine --not a completely friendly man but professional--Never shorts a visit because he is busy. Probably tests more than I'd like but don't believe that is to inflate costs, more of a cautionary move. My only knock on him (and he will try others so it is really not a knock ) is when he has referred a fellow company doctor BH---some that were less than thorough and professional.
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1.0 of 5
September 24th, 2014
Abandoned in the middle of my care
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
2 years ago I had severe back problems and had surgery to correct it. I moved to Hoover 1 year ago and saw Dr. Felgner for about 6 months. My back issue returned and Dr. Felgner refered me to a Neurosurgeon. While waiting for my appointment I received a certified letter saying Dr. Felgner was dropping me as a patient. I went to the neurosurgeon and he said my disk is gone and it's going to be a long ordeal to find me some relief. I'm very upset that Dr. Felgner dropped me as a patient during my medical issues. My suggestion is DO NOT see a Hoover Baptist Health doctor unless you want them to abandon you in the middle of you care and leave stranded.
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5.0 of 5
January 15th, 2014
Takes time with me
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. and staff were all courteous, he listens to my concerns and takes time to explain what is going on and his recommendations.
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5.0 of 5
December 7th, 2013
Great Dr. and staff
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I had the best experience at Hoover Primary Care! From the beginning, making an appointment was easier than any doctor's office I have visited. Parking was great. The check girls was friendly and helpful and very efficient with all the questions and information that had to deliver. Then the girls at the waiting room were so warm and friendly, you can tell they really care about the patients and enjoy their job. Also, Christie and Dr. Felgner were so helpful, caring and concerned with my care and my condition. I will be a loyal patient to this office!
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5.0 of 5
November 29th, 2013
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My expeerience was excellent
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