Overall Review

3.7
  • 19 patient ratings
  • 7 comments

Last 12 months:

4.3 (+ 0.6)

7 Patient Reviews

  • Highly Satisfied
    63%
  • Satisfied
    0%
  • Neutral
    5%
  • Dissatisfied
    11%
  • Highly Dissatisfied
    21%
  • Wait Time 12.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

5.0 of 5
October 5th, 2015
Awesome
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been a patient for over 7 years. Dr. Gerlach is very direct and on point with his diagnosis'. Compassionate and caring.
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5.0 of 5
March 19th, 2014
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Caring, concerned and go followup
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5.0 of 5
December 8th, 2011
Efficient/Effective
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have seen Dr. Gerlach now 4 times over two years. He is an efficient Dr. No nonsense. His diagnosis are quick and have always been on the spot. He has been willing to work with me on med management and corrected other Dr's poor med choices. If you want a Dr who's going to sit and chat about your aunt Martha, go somewhere else. If you want a no nonsense diagnostician, and don't like hanging around Dr's offices - this is your man.
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5.0 of 5
March 14th, 2011
Wonderful Doctor!
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been seeing Dr. Gerlach for about 6 months now and he's a great doctor. He's caring and accurate, and I don't have to wait long to see him. I highly recommend him!
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1.0 of 5
April 29th, 2009
Waste of time and money
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
My insurance company got ripped off. They paid for services which were of the worst quality I have ever experienced. Dr. G was rushed, impersonal, and did not perform all services as most physicians would. I mean, who doesn't do a breast exam these days when giving a Pap test? Poor quality all around!
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2.0 of 5
February 18th, 2009
No follow up what so ever.
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2.0 of 5
February 17th, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Dr. Gerlach doesn't follow up even when test results show numbers that are out of range. One year in went in for a physical and was not given a complete physical which in turn negatively affected my billing. The following year I did receive a complete physical but was billed incorrectly due the doctor using the wrong codes, again my billing was negatively affected. On both occasions my blood test results showed numbers that are out of the normal range and to this date I have never gotten a follow-up call from Dr. Gerlach to discuss these numbers.
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