Dr. Charles Johnson MD Patient Reviews

  • Ophthalmology Houston, TX

Overall Rating

4.3
  • 18 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 0.7)

18 Patient Reviews

  • Excellent
    72%
  • Great
    11%
  • Good
    0%
  • Poor
    6%
  • Bad
    11%
  • Friendly Staff
  • Promptness
  • Wait Time 30.3 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

1.0 of 5
November 10th, 2015
Waste of Time
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
The singular worst Doctor's office experience I have ever had. I was referred to Dr. Johnson to further diagnose what 2 other doctors thought was cancer in my eye. I arrived at 8:45 am, 15 minutes before my 9:00 appt., to fill out paperwork and was then moved to waiting room in the backoffice. After waiting about 45 minutes, I asked an annoyed staff member about my wait. She came back to me and matter-of-factly said there were 7 patients in front of me, waving her hand across the waiting room, and said it would be about 1 1/2 hours before I was seen. I asked for the Office manager, who invited me back to her office to discuss my issue. She non-chalantly informed me they were an eye specialist and "things can come up, causing delays in appt's". Her answer to how can you be 2 1/2 hours behind at 9am in the morning.....someone threw up in an exam room. I told her she was lying (which she didn't appreciate), which she knew was true, and told her I was leaving and to not bill my insurance for $1. She pulled me aside on the way out, and whispered that "it is not up to her how things are scheduled" with a smirk at the end. A total admission to a complete waste of time and disappointment for someone who thinks he has cancer. This has to be a reflection of the doctor and his attention to details. BTW, I did have cancer and had it successfully removed by a competent doctor.
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5.0 of 5
March 13th, 2011
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Very concerned about my personal health. Not just my eyes. My overall care. He did Restore on my eyes. I see 2020!!
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5.0 of 5
June 17th, 2010
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Excellent doctor and staff.
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5.0 of 5
August 17th, 2016
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4.0 of 5
March 28th, 2016
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4.0 of 5
June 2nd, 2015
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5.0 of 5
May 19th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
March 12th, 2015
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1.0 of 5
February 24th, 2015
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5.0 of 5
February 12th, 2015
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5.0 of 5
February 12th, 2015

5.0 of 5
November 25th, 2014
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