Charles Lutz MD, FACS Patient Reviews

  • Otolaryngology Reading, PA

Overall Rating

3.9
  • 5 patient ratings
  • 1 comment

Last 12 months:

5.0 (+ 1.1)

5 Patient Reviews

  • Excellent
    60%
  • Great
    0%
  • Good
    20%
  • Poor
    0%
  • Bad
    20%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 5 minutes

Showing 1 - 5 reviews

1.0 of 5
May 14th, 2015
Dr. Putz
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
After years of suffering from a throat disorder I visited the ENT group in Wyomissing and had the misfortune of drawing Dr. Lutz. For my $330 he told me I have no problem despite my chronic throat pain and inflamed tonsils. His solution? A prescription for acid reflux which I declined. This guy displayed zero compassion and seemed not to hear anything I said to him. What a waste of time and money!
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5.0 of 5
March 31st, 2017
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
February 24th, 2017
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5.0 of 5
March 20th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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3.7 of 5
October 18th, 2014
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