Dr. Charles Mercier MD Patient Reviews

  • Orthopedic Surgery Chicago, IL

Overall Rating

2.6
  • 10 patient ratings
  • 5 comments

Last 12 months:

4.5 (+ 1.9)

10 Patient Reviews

  • Excellent
    30%
  • Great
    10%
  • Good
    0%
  • Poor
    10%
  • Bad
    50%
  • Wait Time 34.2 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 10 reviews

1.0 of 5
November 13th, 2015
Do Not Recommend
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
He never made eye contact with me, never actually looked at my wrist and foot (only the x-rays on the computer), called me "honey" five or six times and never once used my actual name. He didn't seem interested in hearing anything I had to say about my injuries, was condescending in answering questions, seemed anxious to leave the room, and would have done a procedure on my wrist that would not have yielded the best outcome had I let him do surgery. Possibly the worst experience I've ever had with a physician. I have a name, Dr. Honey!
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5.0 of 5
March 27th, 2013
A bum elbow.
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
During my first visit, a personable Dr. Mercier successfully treated my right sided " tennis elbow ". Now nine months later, I have developed a bursitis in the same elbow. He compassionately administered a steroid shot ;sent me on my way saying " two weeks of rest ( no tennis ) should do the trick!"
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1.0 of 5
March 15th, 2011
Forgot About My Son's Surgery!
Wait time
30 minutes
Easy Appointment
Promptness
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
On the day my son was scheduled to get a pin out of his dislocated ankle WE did everything we were supposed to do: fasted, showed up at the hospital, got prepped, etc. Dr. Mercier, however, was later and later. Finally they called him at his home, and he admitted that he had forgotten that he was supposed to operate that Monday morning. So there was my very nervous nine-year-old waiting and waiting, and by the time the doctor finally arrived the surgery was three to four hours late and the anesthesiologist had gone off duty and we had to start all over with a new one. UNFORGIVABLE.
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1.0 of 5
February 23rd, 2011
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Very sorry to have seen the doctor. Very bad experience.
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1.0 of 5
January 12th, 2010
Bad Medicine
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Charles Mercier doesn't do a full evaluation of injury nor ask the patient any questions--only look at an xrays and not physical appendage, range of movement, etc. He has the worst bedside manner--walks out of room upon asking a question. He bills erroneous charges, makes unnecessary office visits and partners with a medical sales representative to talk you into expensive, unproven "medical" apparatuses. The other "doctors" in the office may be better, but Stay Away from Dr. Mercier!
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5.0 of 5
November 26th, 2016
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4.0 of 5
November 3rd, 2016
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2.0 of 5
January 14th, 2015
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1.0 of 5
August 17th, 2014
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5.0 of 5
October 5th, 2012
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients

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