Dr. Charles Metzger MD Patient Reviews

Overall Review

3.1
  • 15 patient ratings
  • 6 comments

Last 12 months:

3.2 (+ 0.1)

6 Patient Reviews

  • Highly Satisfied
    33%
  • Satisfied
    20%
  • Neutral
    0%
  • Dissatisfied
    13%
  • Highly Dissatisfied
    33%
  • Wait Time 34.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

1.0 of 5
June 27th, 2016
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Appropriate Follow-up
Horrible staff and bad bedside manner.
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4.0 of 5
September 5th, 2015
Appreciated His Truth and Good Questions
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Several years go I went to Dr. Metzger about the serious hand situation created by another doctor here in Houston. He told me he could do the surgery I needed, but that my hand was in such bad shape that I needed a doctor who's background was highly skilled and had done many of these procedures. He did ask the best question of all. He said I don't understand why your hand is in this shape (no normal hand function) - why didn't your doctor explain to you what was happening so you would not be in this fix. That day I did not tell him the doctor. This year he will know and so will everyone in Houston and his name is Dr. Eddie Matsu and let's don't forget his assistant Anita who told me my hand was fine and there is no need for a surgeon to touch it with a scalpel.
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1.0 of 5
March 19th, 2015
Wait time
56 minutes
Promptness
Spends Time with Patients
Constant 1hr plus wait times are arrogant waste of other people's time.
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2.0 of 5
July 17th, 2014
My Opinion and Observation
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Metzger appears very moody and can be very rude. My surgery was a success, but I had to ask for physical therapy-he never mentioned it. I am glad I did. The recovery took well over a year, not 6 months like he said. He does NOT like to see you back in office with the same complaint if you don't heal under his time table. His stare downs were rather unprofessional and immature. He is a good surgeon, but I would not recommend him to a family member or friend. When I was in physical therapy an elderly women who was in therapy said, that he yelled at her on the phone and hung up on her. I do believe her. I hope over time, he has become a better human being and a better Dr. with his patients.
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5.0 of 5
June 26th, 2013
He ROCKS Orthopedics!!
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I had plenty of difficulties finding the right doctor to do my wrist surgery until a friend recommended Dr Metzger.He got right down to business, gave me my surgery AND now I'm healing quickly . I had surgery a week ago and I'm already out of my wrist brace, moving my fingers and thumb; and can rotate my wrist! I still can't bend it yet but, I'm getting there. I was in very little discomfort after my surgery. I would recommend this Orthopedic doctor/surgeon to ANYONE who needs wrist surgery hands down!! (pardon the pun) He is totally AWESOME!!!
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1.0 of 5
March 26th, 2012
Patient with fractured arm bones
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Metzger has no bedside manners whatsoever. He barely spent any time explaining what the condition of the injury was and was very quick to only suggest surgery was needed. He never showed up post-op to check to see if I was okay for discharge. If you're looking for a doctor that will walk you through what you are about to undertake, he is not the one for you.
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