Overall Review

3.2
  • 13 patient ratings
  • 3 comments

Last 12 months:

4.2 (+ 1.0)

3 Patient Reviews

  • Highly Satisfied
    38%
  • Satisfied
    15%
  • Neutral
    8%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    31%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 22.8 minutes

Showing 1 - 3 reviews

5.0 of 5
January 12th, 2016
Comments on Dr. Payne
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been going to Dr. Payne for years and years! I still see him anywhere from three to six months a year. He is one of the kindest doctors that I know. He has treated me respect. Dr. Payne is talks to you, tells you what he is going to do, while he is examining you. For the procedures, he is fantastic and will ask if he is hurting me. I do not think you could find a better urologist in Kingsport, TN. He is one more fine doctor and his office staff is always cordial and friendly. Perfect place to go for your needs.
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5.0 of 5
May 19th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent doctor! He has been treating me for over a year for kidney stones.
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1.0 of 5
March 2nd, 2013
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He didn't take time to evaluate my problem. He mumbles making it difficult to understand. I went to Duke on my on and was diagnosed with interstitial cystitis. I was in alot of pain and he made no attempt to help me. I waited 2 1/2 hours to be called from the waiting room the first time. Go to someone who knows what they are doing..
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