Dr. Charles Phan MD Patient Reviews

Overall Rating

2.4
  • 9 patient ratings
  • 2 comments

Last 12 months:

3.7 (+ 1.3)

2 Patient Reviews

  • Highly Satisfied
    33%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    11%
  • Highly Dissatisfied
    56%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 56 minutes

Showing 1 - 2 reviews

5.0 of 5
March 31st, 2016
Best specialist in Houston and Sugarland
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I've been a patient of Dr. Phan for 3 years. He is always very attentive and caring. He is one of the best doctors I have had in my life. I trust him, he spends time with me explaining results and options. I would like to always have Dr Phan as my specialist. Thank you!
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1.0 of 5
December 4th, 2015
An awful experience with a mean doctor
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
That was my first visit to this GI. The doctor was very unfriendly to speak to his patients. I understood that my English is not as good as his, and most of the medical terms I really had no idea. So, I was asking for the explanation of those medical terms. Unfortunately, he replied that "if you don't know English, you should hire a full time translator, so we can commuiate better." OK, fine. Then I asked, "would you please write me down those medical terms, so I can find it myself, later?" He refused and said that I was wasting his time, and because of me he end-up had no lunch time. I was there on 11 am, and I waited 2 hours in the waiting room before I met him. His lunch periond is in between noon and 1 pm. I don't see how I can make him having no lunch. His attitude tends me to get sick more...
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