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Dr. Charles Phan Is this you?

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Ratings and Reviews

11 Ratings with 2 Comments

  • Excellent
    4
  • Great
    0
  • Good
    0
  • Poor
    1
  • Bad
    6
  • Excellent
    4
  • Great
    0
  • Good
    0
  • Poor
    1
  • Bad
    6

Quality Rating

Neutral

Friendly Staff
Promptness
Wait Time
56 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 11 Ratings with 2 Comments

5.0 Rating

April 1st, 2016

Best specialist in Houston and Sugarland

I've been a patient of Dr. Phan for 3 years. He is always very attentive and caring. He is one of the best doctors I have had in my life. I trust him, he spends time with me explaining results and options. I would like to always have Dr Phan as my specialist. Thank you!

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

December 4th, 2015

An awful experience with a mean doctor

That was my first visit to this GI. The doctor was very unfriendly to speak to his patients. I understood that my English is not as good as his, and most of the medical terms I really had no idea. So, I was asking for the explanation of those medical terms. Unfortunately, he replied that "if you don't know English, you should hire a full time translator, so we can commuiate better." OK, fine. Then I asked, "would you please write me down those medical terms, so I can find it myself, later?" He refused and said that I was wasting his time, and because of me he end-up had no lunch time. I was there on 11 am, and I waited 2 hours in the waiting room before I met him. His lunch periond is in between noon and 1 pm. I don't see how I can make him having no lunch. His attitude tends me to get sick more...

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

July 14th, 2017

5.0 Rating

June 27th, 2017

1.0 Rating

February 24th, 2017

5.0 Rating

June 10th, 2016

1.0 Rating

February 18th, 2016

1.0 Rating

December 4th, 2015

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

2.0 Rating

December 3rd, 2015

1.0 Rating

October 21st, 2014

5.0 Rating

June 26th, 2014

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