Dr. Charles Chen MD Patient Reviews

Overall Rating

3.4
  • 13 patient ratings
  • 5 comments

Last 12 months:

1.0 (-2.4)

5 Patient Reviews

  • Highly Satisfied
    46%
  • Satisfied
    15%
  • Neutral
    0%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    31%
  • Wait Time 58 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

1.0 of 5
September 21st, 2016
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The wait time is horrible. 2 hour wait with every appointment. Questions take up to much of his time. Wouldn't recommend him. His compassion is nun.
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1.0 of 5
August 23rd, 2016
very dissappointed
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very little time spent with me, terse, seemed annoyed when I asked about side effects of treatment. Didn't appear to know very much about my condition and frankly I don't feel safe with him. Changed doctors.
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2.0 of 5
November 5th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Chen is in outstanding doctor in college used in hematologist he cares about his patients he would go out of his way to help i've had talk to Chen for over 20 years he is outstanding the best!!
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5.0 of 5
September 21st, 2011
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I understand why he's so busy, he's outstanding If it weren't him I would never wait that long
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5.0 of 5
May 12th, 2010
Very good doctor
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very patient doctor--listens to you and doesn't rush you through. Have waited for a 1:30 p.m. appt to be seen at 4:45--very ridiculously OVERBOOKED--have had an 8 a.m. appt only to be seen by 9:30 am. What's wrong here? Has been my promary care since 1990.
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