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Dr. Charles Scrobola Is this you?

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9 Ratings • 2 Comments

3.6
  • 4
  • 2
  • 0
  • 1
  • 2

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
12.5 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 9 of 9 Ratings

One Star

Posted on August 18th, 2016

First, you are going to have a procedure done in strip mall...need I say more. The nursing and secretarial staff are rude ..especially when trying to schedule an appointment...continuous phone tag. The day of the procedure you are greeted by a receptionist who either dislikes her job OR she needs a dose of the colon prep. The nurse calls you to a small room to ask "how was the prep?" Use some logic if there was a problem a person would call and most likely get an answering machine anyway. A problem was detected during the colonoscopy. The physician never spoke directly to the patient regarding the matter. A few days later a woman from the Endoscopy center contacted the patient with the biopsy results. She never identified what her job title is...I think the physician should have made this phone call. I would not recommend anyone to go have any procedure at the Endoscopy Center.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Thanks for the treatment

Posted on January 23rd, 2010

He saved me!

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on October 10th, 2017

Five Stars

Posted on January 28th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Posted on January 28th, 2016

Four Stars

Posted on June 3rd, 2015

One Star

Posted on December 3rd, 2014

Five Stars

Posted on October 29th, 2014

Two Stars

Posted on October 22nd, 2014

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