Dr. Charles Wallace Jr MD Patient Reviews

  • Urology Memphis, TN

Overall Rating

3.2
  • 27 patient ratings
  • 5 comments

Last 12 months:

4.3 (+ 1.1)

5 Patient Reviews

  • Highly Satisfied
    37%
  • Satisfied
    19%
  • Neutral
    7%
  • Dissatisfied
    4%
  • Highly Dissatisfied
    33%
  • Wait Time 40.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

5.0 of 5
August 21st, 2016
EXCELLENT PROVIDER
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Provides excellent care. Displays professionalism and knowledge. Communicates well and listens to his clients. Staff is experienced and courtesy.
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5.0 of 5
July 16th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Outstanding and professional medical care
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1.0 of 5
May 17th, 2013
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I had one appointment with this doctor, he did not examine me, just asked me a few questions, then scheduled me for surgery at the outpatient surgery center, are you kidding me I went because of frequent UTI"s and he is going to open me up to look see, I don't think so. I told them no, waited three months for my urine test to be relayed to me, it did not come, I contacted the AMA, they in turn unbeknownst to me contacted him on the sly. I got my test result back about four months later, but with a date on it reflecting it had been sent a week after the visit. It was negative, good for me, still have my problems, but would not go to him, and do not contact the AMA they are a laugh.
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1.0 of 5
March 4th, 2013
Wait time
56 minutes
I had 2 appointments scheduled with him, and both times I walked out after waiting 1.5 hours. I can't assess the quality of care, but I can say that their scheduling methods are both unprofessional and disrespectful. There is just one doctor, yet there were 8-10 people in the waiting room.
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4.0 of 5
August 15th, 2012
First Urology Visit
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Pleasant staff and office environment, very professional service rendered. However, the appointments are scheduled too close (a problem with most good physicians) Yet, the quality of care is very good.
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