Ophthalmologist (eyes)
17 years of experience
Video profile
Accepting new patients
2016 Sumter St
Ste 120
Columbia, SC 29201
(803) 744-2700
Locations and availability (4)
| Summary | Patient Reviews | Credentials | Locations & Availability | Accepted Insurance |
Patient Reviews ?
Overall Rating:
1.5
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Total Ratings9 |
Total Reviews5 |
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Ratings
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If I could give zero stars i would...Not only did i wait over an hour to be seen, Dr. C Thompson was not respectful, she did not listen to my concerns. It was a waste of time and money. They overcharged me and now my insurance company and I are currently trying to get my refund for overages. I even spoke to one of the lady's in the office who said "well people's insurance cards will say 30 and it ends up being like 60". I was informed by my insurance company that this is not how it works, and something fishy is definitely going on there. I feel bad for anyone else who they have skimmed money out of.
She is very rude and disrespectful!!!
She spends little time with patients and appears more concerned about money than patient care. Did not relate information as needed and asked who was supposed to be monitoring me for something that I was seeing her for. Not a good neuro opthamologist!
Refused to assist in providing basic supplies once patient was released from Hospital. Rude and incompetent staff. When questioned regarding procedure, stated, I do not know, "Jennifer". Demanded full prepayment and now owe us over $200 after payment by nationally recognized insurance provided. No attempt to reimburse us. Very, very disappoint and one step away from reporting to SC LLR regarding MD, Medical Assistant and other staff. Hospital staff where she performs her operations were: Knowledgeable, compassinate, caring, and most competent. They were vital during this most horrific experience.
Some things are worth waiting for. Dr. C. Thompson is a skilled professional with a great bedside manner. My wait was worth while because when it was my turn she treated me like I was the only patient she had. She explains things and spends the time you need to understand your consdition.