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Dr. Chelsea Ban Is this you?

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Ratings and Reviews

5 Ratings with 2 Comments

  • Excellent
    2
  • Great
    0
  • Good
    2
  • Poor
    0
  • Bad
    1
  • Excellent
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
10 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 5 Ratings with 2 Comments

3.7 Rating

January 27th, 2010

Dr. Ban is okay, Staff very rude

I don't have any complaints for Dr. Ban but the staff is inefficient and rude. I was put on hold for several minutes as soon as I called to make an appointment without even a Hello, and then soon after, my phone was disconnected. I called again and there was no apology for wasting my time and the rude hangup. Same kind of rude behavor when I went in. I will not go back again.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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3.7 Rating

March 24th, 2009

Although Dr. Ban is an excellent doctor, the office staff is unfriendly and not helpful. I tried to get a prescription filled and they informed me that it was done and when I went to my pharmacy, the pharmacy said that no prescription was called in. When i called the doctor's office back, they said that it should be there and I should and that there was nothing they could do about it.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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5.0 Rating

June 11th, 2017

1.0 Rating

August 3rd, 2015

5.0 Rating

July 25th, 2014

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