Dr. Chelsea Ban MD Patient Reviews

Overall Review

4.0
  • 6 patient ratings
  • 2 comments

2 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    33%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    17%
  • Wait Time 10 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

4.0 of 5
January 27th, 2010
Dr. Ban is okay, Staff very rude
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I don't have any complaints for Dr. Ban but the staff is inefficient and rude. I was put on hold for several minutes as soon as I called to make an appointment without even a Hello, and then soon after, my phone was disconnected. I called again and there was no apology for wasting my time and the rude hangup. Same kind of rude behavor when I went in. I will not go back again.
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4.0 of 5
March 24th, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Although Dr. Ban is an excellent doctor, the office staff is unfriendly and not helpful. I tried to get a prescription filled and they informed me that it was done and when I went to my pharmacy, the pharmacy said that no prescription was called in. When i called the doctor's office back, they said that it should be there and I should and that there was nothing they could do about it.
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