Family Physicians
11 years of experience

Carenow
1218 W McDermott Dr
Allen, TX 75013
972-390-9000
Locations and availability (1)

Patient Reviews ?

Overall Rating:
2.0
  • Currently 2 of 4 stars
Total Ratings

3

Total Reviews

1

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 2.3333333333333 of 4 stars
Promptness:
  • Currently 2.5 of 4 stars
Courteous Staff:
  • Currently 2 of 4 stars
Accurate Diagnosis:
  • Currently 2 of 4 stars
Bedside Manner:
  • Currently 2.3333333333333 of 4 stars
Spends Time with Me:
  • Currently 1.6666666666667 of 4 stars
Follows Up After Visit:
  • Currently 1.6666666666667 of 4 stars
Average Wait: 60 minutes
Some ratings provided by DrScore.
  • Currently 1 of 4 stars
 |  CareNow, Bill Later!  |  show details
Jan 23rd, 2013

I went to this location several months ago after fracturing my foot on a Friday night. I was X rayed, given a boot and crutches and told to see an Orthopedist ASAP. I asked if everything was covered by my co pay and was told repeatedly that it was. I had a pair of crutches at home and certainly didn't need to pay for any more. I was told I had a fracture where weight must not be placed my foot. Again, I asked REPEATEDLY if everything was covered. When I went to the Orthopedist the next Monday, I was told that I had been completely misdiagnosed, that all I needed to do was wear the boot, continue normal activities and my foot would heal, no need for crutches. A couple of weeks later I received a bill from CareNow for over $200! I can see maybe $20 or $30, but $200?? When I ask if something is covered and you don't know, say, "I DON'T KNOW'! I feel I was completely a victim of fraud! And they didn't even read the X rays correctly! These people are masters of RIP OFF!