Dr. Cherilyn Shurtz MD Patient Reviews

  • Adolescent Medicine Toledo, OH

Overall Rating

4.4
  • 12 patient ratings
  • 2 comments

Last 12 months:

4.0 (-0.4)

12 Patient Reviews

  • Excellent
    67%
  • Great
    17%
  • Good
    0%
  • Poor
    17%
  • Bad
    0%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 30 minutes

Showing 1 - 12 reviews

4.0 of 5
May 5th, 2017
Great Dr...office staff make it not worth it
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
An amazing Dr that doesn't push unnecessary tests and is amazing with little kids. However the office staff are unmovable on appointment times, rude, and are incapable of doing their job. Referrals have to be faxed they say they will do it and they don't it takes constant badgering to get it done. If they need to talk to you about something they will call you talk to them give it an hour someone calls about the exact same thing and this goes on for day. Put it in the system. They overbook so when you have to go in for vaccines or checkups your looking at months out...when you have a baby that's NOT an option they have to get in for that stuff and what if they get sick? You walk up to check in and your standing there because they are to busy gossiping to do their job. My husband and I both work in the field I know when it's gossip vs important and the difficulty in scheduling important appointments is ridiculous, do your job. If you don't just sit there and let them walk over you and argue with them about getting your kid in when it's needed (keep in mind you have to do that otherwise they will be behind) then as soon as they acknowledge you they will get you back to a room fairly quickly...and you will wait an hour before the Dr comes. When it's consistent it's a scheduling issue not there was an emergency. Love the Dr but unfortunately due to the inadequate staff can no longer go there. Kids come first find a different Dr.
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5.0 of 5
May 30th, 2012
We love this doctor
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
When my son was born, Dr. Shurtz was still in her residency. She would come and visit with us and then the actual doctor would come in and double check here work. She was always so nice and very sweet to my son. She listened and cared about my concerns. I was a first time mother. I never felt rushed. I liked her so much that when she finished her residency and went on to her first real doctor position, even though it was further away for us to drive, 25 minutes, we followed her there and still use her today. I love her. Now I'm pregnant again and I feel very safe having her to take of my new baby girl too.
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5.0 of 5
June 8th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
November 13th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
August 17th, 2015
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4.0 of 5
July 6th, 2015
Wait time
15 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
January 19th, 2015
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2.3 of 5
October 13th, 2014
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5.0 of 5
September 21st, 2014
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5.0 of 5
August 11th, 2014

2.3 of 5
July 24th, 2014
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5.0 of 5
July 19th, 2014

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