Overall Review

4.3
  • 20 patient ratings
  • 6 comments

Last 12 months:

4.6 (+ 0.3)

6 Patient Reviews

  • Highly Satisfied
    80%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    10%
  • Highly Dissatisfied
    10%
  • Wait Time 13.9 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

2.0 of 5
March 19th, 2016
Problem with scheduling by phone
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Cavelli scheduler Erica placed me on hold multipe times answering the phone PLEASE HOLD without waiting for a response. Very unprofessional phone etiquette. Staff needs to be trained to get patient permission before bring placed on hold. Addressing the issue wth doctor Cavelli she was more concerned about maintaining staff employment and the inconvenience it would cause her than addressing the issue. She stated the problem was an inadequate phone system in the office but in fact the problem was the way staff was answering the phone.
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5.0 of 5
August 31st, 2015
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Cavalli takes the time necessary to make an accurate diagnosis. She almost always follows up after an appointment to make sure everything is going as planned. Her bedside manner is superb. I recommend her to my closest colleagues.
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1.0 of 5
December 5th, 2013
patient
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She did not listen to how I was feeling. If she listened to me I believe I would have not had to be admitted to hospital. She did not look at my previous diagnosis. She tried to say I was sleeping improperly and needed to hug my husband and take yoga. Sent me for unnecessary testing. Her assistant called me and said I had to go earlier then scheduled. Then I go in and she read reports from previous exam. She did not have a clue why I was there. Which I had to pay a co-payment. I have sarcoid, I was telling her my chest was hurting at night. My blood pressure was high because of the pain. I need a new Dr. who does not have to look up what sarcoid is online and not understand it.
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5.0 of 5
April 16th, 2013
Wait time
5 minutes
Promptness
Friendly Staff
Spends Time with Patients
Appropriate Follow-up
She was amazing!! She did an exeptional job listening to my concerns, and put my mind at ease! She was very thorough, I did not feel rushed and she has an excellent bedside manner. I would recommend Dr. Cavalli as a grade A+, very knowledgeable and classy Doc!
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5.0 of 5
September 28th, 2011
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I came in and she was helpful and very good with me. Asked lots of questions. You can see she cares about her Patients very much. Glad she is in my corner. Very helpful and pushes a very healthy lifestyle. Patients should listen to her.
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1.0 of 5
July 18th, 2011
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She did not listen to me. She came in with a very opinionated agenda and was completely closed to discussion. She made an inaccurate diagnosis based on very limited information. Her agenda was to push pharmaceuticals and tests. She was uninterested in my lifestyle, Heath practices or what I wanted. She was rude, opinionated and arrogant.
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