Internists, Gastroenterologist (digestive)
19 years of experience
Video profile
Accepting new patients
South Manchaca
Austin Gastroenterology Assocs
4310 James Casey St
Ste 4A
Austin, TX 78745
512-448-4588
Locations and availability (7)

Patient Reviews ?

Overall Rating:
3.0
  • Currently 3 of 4 stars
Total Ratings

10

Total Reviews

4

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 3.375 of 4 stars
Promptness:
  • Currently 2.5714285714286 of 4 stars
Courteous Staff:
  • Currently 3.25 of 4 stars
Accurate Diagnosis:
  • Currently 3 of 4 stars
Bedside Manner:
  • Currently 2.625 of 4 stars
Spends Time with Me:
  • Currently 2.75 of 4 stars
Follows Up After Visit:
  • Currently 2.5 of 4 stars
Average Wait: 28 minutes
Some ratings provided by DrScore.
  • Currently 2 of 4 stars
 |  show details
by lisa m. on Mar 1st, 2014

staff is rude, Information is impossible to get from both Doctor and staff. If you have a serious problem that needs long term care, find a new doctor. Austin Gastro wants the easy in and out patients. They are in it to make money, not care for the patients.

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  • Currently 4 of 4 stars
 |  Life Saver  |  show details
Jul 20th, 2012

Not trying to overstate this but Dr. Chia-Wen (Kevin) Hsu was truely a life saver. Back in 2008 my wife was having problems and he found that she had Colon Cancer, by the size of it, it was estimated to be between a Stage 3 and Stage 4. He and his staff went above and beyond arrainging for her to get medical treatment. They help arrange for her testing, recommended the best surgeon (Dr. Fleeger). Within days we had met with the Onocologist and Surgeon, treatments started right away, Chemo and Radiation, she had the surgery followed by post chemo. and now for 3 years she has been cancer free. THANK YOU Dr. Hsu for your caring and caring staff. I look forward to many more great years with my Wife thanks to you.Ever Greatful,David Dent

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  • Currently 2 of 4 stars
 |  40ish male  |  show details
Jul 10th, 2012

Austin Gastro has a monopoly in Austin. You are at their mercy. Each time I have been taken back to a room to wait for the Dr. it has taken 30-60 minutes to see him.There has not been a clear plan for diagnosis or treatment-symptoms have been extreme bloating, IBS-like symptoms. After the breat-test, which was preceded by colonoscopy, they were supposed to call and let me know what to do next. No call.Dr. Hsu is not personable. He is brief in speech and in the time spent with me.

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  • Currently 1 of 4 stars
 |  Someone should take away his Harvard degree  |  show details
Apr 29th, 2012

I came in for extreme bloating that has lasted for two years. He recommended an Endoscopy (bet they do that for every patient, since they have the Endo place right there, and make alot of money) and a breath test. When I returned for a follow-up, he said the breath test isn't really accurate, why schedule it then?, and that he didn't know what was wrong with me. Just wanted to make a few thousand dollars and that's it. He doesn't listen, and he says contradicting information. Stay away. Don't let that degree fool you like it did me.

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