Dr. Chih-Wen Shi MD Patient Reviews

Overall Review

2.3
  • 3 patient ratings
  • 1 comment

Last 12 months:

1.0 (-1.3)

1 Patient Reviews

  • Highly Satisfied
    33%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    67%
  • Wait Time 5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
June 6th, 2016
Overworked assembly line
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The doctor and staff are prompt enough, and kind enough, but they spend such little time with each patient, and have so many patients, that most of your visit is just repeating your medical history to EVERY individual that you speak with. They cannot be bothered to remember who you are, or look at their own charts and history for you prior to your appointment, or speaking with you. Dr Shi will at least sometimes read what you told the tech, which is better than some of the docs there... But she doesn't always do this. Also, she rarely spends more than 5 min in the room with you. This means that you either get no diagnosis, and a referral (which is preferable, I'd rather see a specialist to diagnose and treat a specialist problem), or she will just act is if there is no problem and tell you to come back if it persists. I've only ever recieved 1 accurate diagnosis in the 4 years I have been assigned to this doctor. For a sinus infection, which is admittedly, an easy diagnosis. The speed of the appointments also makes for a very painful female examination and PAP smear. 15 years of PAPs, and hers was the first one I cried at. I also never receive a breast evaluation on my annual physicals, even though I have a rather lengthy family history of breast cancer. I'm not quite old enough to require mammograms, so I'm just left to my own devices to hope that I recognize an unusual lump.
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