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Dr. Chih-Wen Shi Is this you?

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3 Ratings • 1 Comment

2.3
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Quality Rating

Neutral

Friendly Staff
Promptness
Wait Time
5 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 3 of 3 Ratings

Overworked assembly line

Posted on June 6th, 2016

The doctor and staff are prompt enough, and kind enough, but they spend such little time with each patient, and have so many patients, that most of your visit is just repeating your medical history to EVERY individual that you speak with. They cannot be bothered to remember who you are, or look at their own charts and history for you prior to your appointment, or speaking with you. Dr Shi will at least sometimes read what you told the tech, which is better than some of the docs there... But she doesn't always do this. Also, she rarely spends more than 5 min in the room with you. This means that you either get no diagnosis, and a referral (which is preferable, I'd rather see a specialist to diagnose and treat a specialist problem), or she will just act is if there is no problem and tell you to come back if it persists. I've only ever recieved 1 accurate diagnosis in the 4 years I have been assigned to this doctor. For a sinus infection, which is admittedly, an easy diagnosis. The speed of the appointments also makes for a very painful female examination and PAP smear. 15 years of PAPs, and hers was the first one I cried at. I also never receive a breast evaluation on my annual physicals, even though I have a rather lengthy family history of breast cancer. I'm not quite old enough to require mammograms, so I'm just left to my own devices to hope that I recognize an unusual lump.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on July 19th, 2016

Five Stars

Posted on December 8th, 2014

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