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Chole Mullen MD Patient Reviews

  • Psychiatry Florence, KY

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Overall Rating

4.3
  • 9 patient ratings
  • 3 comments

9 Patient Reviews

  • Excellent
    78%
  • Great
    0%
  • Good
    0%
  • Poor
    11%
  • Bad
    11%
  • Friendly Staff
  • Promptness
  • Wait Time 13.8 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 9 reviews

5.0 of 5
May 6th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr mullen is a very kind dr willing to listen and doesn't try to rush you out the door.top rate in her field.
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1.0 of 5
September 3rd, 2014
Former Patient
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I am glad some people have had a nice experience with Dr. West. I have not seen her for over 10 years, so maybe she has changed. I did come across her name recently and saw there was an opportunity to leave a review. I had a horrible experience with Dr. West. While I was going through my feelings in a session, she told me that I was a very negative person. When I was going through withdraws from the medication she had given me, she hung up on me. I filed a complaint against her. She called me with a very nice attitude, and coerced me to accept medication again, and said she would work with me if I dropped the complaint. She was basically taking advantage of an 18 year old who was now addicted to the drugs she was dosing out, and wanted the complaint dropped in exchange for meds. Also, when I finally got to the point where I didn't want to be on the meds anymore, I stopped taking them. I had gone several weeks without the meds, and I began to feel better without them. She told me that was not a smart idea, she said that any day I would crash and burn, so I just need to take the pills. Guess what Dr. West, I have been off of meds for about 9 years now, and I feel great! I finally have been able to be clear enough to actually work through my issues, instead of band-aiding them with pills. Thanks Dr. West, for showing me how you are not supposed to deal with a patient in the mental health field!!
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5.0 of 5
November 20th, 2010
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Mullen is very professional and caring. That is what I like most about her she seems to care unlike some doctors who don't even look you in the eyes or show any compassion. If you have a problem with your medication she immediatly addresses the issue and will work to find the right ones. I have never had a bad experience with Dr. Mullen.
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5.0 of 5
March 30th, 2016
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
March 5th, 2016
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5.0 of 5
August 31st, 2015
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5.0 of 5
April 13th, 2015
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2.3 of 5
July 13th, 2014
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5.0 of 5
June 24th, 2014
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