Dr. Chriss Mack MD Patient Reviews

  • Neurological Surgery Missoula, MT

Overall Rating

4.5
  • 19 patient ratings
  • 5 comments

Last 12 months:

3.8 (-0.7)

19 Patient Reviews

  • Excellent
    74%
  • Great
    11%
  • Good
    5%
  • Poor
    5%
  • Bad
    5%
  • Friendly Staff
  • Promptness
  • Wait Time 17.5 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

1.0 of 5
August 1st, 2017
apparently TOO busy to call you for an appointment
waited for a call after referral. Eventually I called them (thought maybe I misunderstood) and was rudely told that they "are trying to work through all the referrals". No apology - just "we'll call you when we get around to it".
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5.0 of 5
May 1st, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I Loved Dr. Mack and so did my family. He is awesome and has a lot of empathy.
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5.0 of 5
January 7th, 2015
Excellent Neurosurgeon!
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I have had one cervical fusion and 4 lumbar fusions done by Dr. Mack. I have never had any complications and continue pain free. My first fusion was in Mar. 2003 and most recent was in Sept. 2011. I have the utmost respect for Dr. Mack and do not hesitate to refer friends and family to him.
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5.0 of 5
July 13th, 2012
Dr Mack is an absolute LifeSaver !!!
Wait time
30.0 minutes
i have had severe spinal disc issues with EXTREME pain; i was told by another neuro-surgeon at the same hospital that nothing could be done for me in Montana- that i needed to either go to Seattle or the Mayo-Clinic...a receptionist suggested Dr Mack- i can only say the man ROCKS!!. i cant say enough about his professionalism and his character. if i have a question i call & leave a message and he responds!! thats very different for me with regard to most Doctors i've dealt with. in summary- i'm able to work and carry on a relatively normal life because of him.
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2.3 of 5
August 17th, 2011
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
was very uncaring and told me my severe postop pain " was all in my head". did not want me to return to his office post op. Told me to call in and report my condition for my 6 wk post op exam. By the time I got to Seattle and had the disc fragment removed- it had compressed my l-5 nerve long enough to cause permanent damage. I first saw him for a painless footdrop due to stenosis now I have intractable constant pain and a permanent foot drop.
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4.0 of 5
August 13th, 2017
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
April 14th, 2017
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5.0 of 5
April 11th, 2017
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5.0 of 5
June 20th, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
February 20th, 2016
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4.0 of 5
September 21st, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
September 8th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

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