Dr. Christopher Chen MD Patient Reviews

Overall Review

2.8
  • 8 patient ratings
  • 2 comments

2 Patient Reviews

  • Highly Satisfied
    38%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    25%
  • Highly Dissatisfied
    38%
  • Wait Time 28.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

5.0 of 5
March 2nd, 2011
My Experience has been All GOOD!
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I'm not sure WHAT happened to those patients who wrote the negative reviews. I've had ZERO problems with getting an appointment. Wait times at his office have averaged 10 minutes or less (and considering the excellent massage chairs in his waiting room, I wouldn't have minded waiting longer!) The receptionist is a sweetie -- what are these people complaining about? Beats me! I've been going to this office over two years. I WOULD recommend.
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1.0 of 5
August 2nd, 2010
Be careful - probation record, see below
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Don't make agreements over the phone, Dr. Chen forgets and doesn't hold to the agreement. He and his PA don't always communicate and the records get screwed up. He never did an exam and he kapt forgetting the source of my pain. Check your records, especially if he makes a mistake. The staff leaves a lot to be desired. Read the probation report - my perception was that not much has changed except that he is afraid to take high doses.Watch out for the "suboxone" suggestion - they will switch you to a cash patient. Can't recommend.
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