Dr. Christopher Chen MD Patient Reviews

  • Legal Medicine Pleasanton, CA

Overall Rating

2.5
  • 12 patient ratings
  • 2 comments

Last 12 months:

2.0 (-0.5)

12 Patient Reviews

  • Excellent
    33%
  • Great
    0%
  • Good
    0%
  • Poor
    17%
  • Bad
    50%
  • Wait Time 32.9 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 12 reviews

5.0 of 5
March 2nd, 2011
My Experience has been All GOOD!
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I'm not sure WHAT happened to those patients who wrote the negative reviews. I've had ZERO problems with getting an appointment. Wait times at his office have averaged 10 minutes or less (and considering the excellent massage chairs in his waiting room, I wouldn't have minded waiting longer!) The receptionist is a sweetie -- what are these people complaining about? Beats me! I've been going to this office over two years. I WOULD recommend.
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1.0 of 5
August 2nd, 2010
Be careful - probation record, see below
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Don't make agreements over the phone, Dr. Chen forgets and doesn't hold to the agreement. He and his PA don't always communicate and the records get screwed up. He never did an exam and he kapt forgetting the source of my pain. Check your records, especially if he makes a mistake. The staff leaves a lot to be desired. Read the probation report - my perception was that not much has changed except that he is afraid to take high doses.Watch out for the "suboxone" suggestion - they will switch you to a cash patient. Can't recommend.
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5.0 of 5
January 30th, 2017
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1.0 of 5
December 12th, 2016
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1.0 of 5
December 12th, 2016
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1.0 of 5
December 12th, 2016
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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2.0 of 5
April 18th, 2015
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
May 28th, 2014
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2.0 of 5
July 31st, 2010
Appropriate Follow-up
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5.0 of 5
June 5th, 2010
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
January 29th, 2010
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

1.0 of 5
September 15th, 2009
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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