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Dr. Christopher Chen Is this you?

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Ratings and Reviews

12 Ratings with 2 Comments

  • Excellent
    4
  • Great
    0
  • Good
    0
  • Poor
    2
  • Bad
    6
  • Excellent
    4
  • Great
    0
  • Good
    0
  • Poor
    2
  • Bad
    6

Quality Rating

Neutral

Friendly Staff
Promptness
Wait Time
32.9 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 12 Ratings with 2 Comments

5.0 Rating

March 2nd, 2011

My Experience has been All GOOD!

I'm not sure WHAT happened to those patients who wrote the negative reviews. I've had ZERO problems with getting an appointment. Wait times at his office have averaged 10 minutes or less (and considering the excellent massage chairs in his waiting room, I wouldn't have minded waiting longer!) The receptionist is a sweetie -- what are these people complaining about? Beats me! I've been going to this office over two years. I WOULD recommend.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

August 2nd, 2010

Be careful - probation record, see below

Don't make agreements over the phone, Dr. Chen forgets and doesn't hold to the agreement. He and his PA don't always communicate and the records get screwed up. He never did an exam and he kapt forgetting the source of my pain. Check your records, especially if he makes a mistake. The staff leaves a lot to be desired. Read the probation report - my perception was that not much has changed except that he is afraid to take high doses.Watch out for the "suboxone" suggestion - they will switch you to a cash patient. Can't recommend.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

January 30th, 2017

1.0 Rating

December 13th, 2016

1.0 Rating

December 12th, 2016

1.0 Rating

December 12th, 2016

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

2.0 Rating

April 18th, 2015

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

May 28th, 2014

2.3 Rating

July 31st, 2010

Appropriate Follow-up

5.0 Rating

June 5th, 2010

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

1.0 Rating

January 29th, 2010

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

September 15th, 2009

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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