20 Patient Reviews
- Friendly Staff
- Wait Time 7.7 minutes
- Appropriate Followup
- Spends Time With Patients
- Bedside Manner
- Fair and Accurate Diagnosis
- Easy Appointments
Showing 1 - 12 reviews
Hi Elisio. Wish I could've earned that extra star from you...but I'm thrilled to hear you're doing great. :) Enjoy the Spring/Summer, now that it has finally warmed up around here (April 29th). Take care of your back while you're out there. - Chris Faubel, M.D.
Carl, thanks so much for your kind review.
I'm sorry to hear about this negative experience. Call us at 815-991-2640 (Lauren's direct line) and we'll be happy to pull up your records and go over the plan we had for you. I pride myself on spending a much longer time with my patients than most physicians; I even take the time to show patients their MRI on the computer screen. As far as insurance plans are concerned, we have always taken near every insurance plan; even Medicaid that many other practices refuse to take. We'd be happy to explain everything on the phone. Thanks.
I'm so sorry to hear about your negative experience. Please call us at 815-991-2640, leave a message with Lauren (in case she's away from her desk) and we'd be happy to look at your chart and see if we can resolve any confusion, or get you the name of another specialist that may be helpful. You are correct though that I'm not a "pain doctor". We don't run a Pain Clinic here. I specialize in the Spine and treat patients non-surgically. Occasionally patients are given the wrong information when referred to us at the MOI Spine Center. Take care, Chris Faubel, M.D.
Thanks so much for the recommendation, Isaac.
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