19 Patient Reviews
- Easy Appointments
- Friendly Staff
- Fair and Accurate Diagnosis
- Bedside Manner
- Spends Time With Patients
- Appropriate Followup
- Wait Time 12.2 minutes
Showing 1 - 12 reviews
Thank you so much!
Thank you. I am very proud of my outcomes!
I have to respectfully disagree with nearly everything you said. You left a message with my staff, and I returned your call that very afternoon and each of the next two days. You did not return my calls until days later, when I was happy to discuss your situation with you. I understand it is frustrating being in pain. It is also difficult to assess where someones' pain is coming from and how to best manage it - where to focus on, what medications have been tried, which others can be tried in the future, and what studies to get first. Most people don't appreciate having multiple costly studies ordered immediately that tend to make people's medical bills high. You must also give any change in treatment a chance to work - thus the two month follow up. This does not mean I "didn't want to see you". I am sorry for your pain, and sorry for your bad experience - I assure you it was the exception and not the rule, as the other comments here demonstrate. I care very much about each and every patient I see. I am also glad that you have found some help. Good luck to you. Sincerely, Dr. Hall
K - Yes - I remember you! I know the circumstances and reasons for my leaving S&W were complicated. I assure you I felt extremely guilty leaving all of my patients. I know that you know how much I care. I trust that your new knee is doing great! Dr. Hall
Betty, Thank you for taking the time to respond. I'm glad the video helped make the shot a little bit better! Hope to see you soon, Dr. Hall
Nicole - thank you so much for taking the time to post. I have enjoyed taking care of you and Ty. Glad to see him getting better and better! Sincerely, Dr. Hall
Alma, Thank you for taking time to share your experience, and I of course remember you very well! Yes, it is true that I am transitioning and building a new practice. I will be in North/West Austin very soon (Aug-Sept 2014), and regret the inconvenience to you, and so many other patients. I hope to see you soon! Sincerely, Dr. Chris Hall
It literally energizes my team to hear your story, and see your pain improve so quickly after reverse shoulder replacement surgery! I will let Megan, Hannah, and the other staff know that you wrote such kind words. Especially with all the recent changes in medicine, it's good to know there are still stories like the one you wrote! We love making people better! Thank you for your words and positive energy, Dr. Hall
You are so very welcome! Your recovery was remarkably fast (much faster than typical, I have to admit!). Thank you so much for taking the time to share your positive experience, and I'll share your kind comments with the staff. Sincerely, Dr. Hall
Seeing you walk again without pain is an example of how rewarding orthopedic surgery can be. I appreciate your kind words, and you are very welcome! Sincerely, Dr. Hall
I always enjoy helping a soldier get back to full duty! Thank you for your service, and for taking the time to comment. Dr. Hall
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