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Dr. Chung Mok Is this you?

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Ratings and Reviews

14 Ratings with 3 Comments

  • Excellent
    11
  • Great
    0
  • Good
    1
  • Poor
    0
  • Bad
    2
  • Excellent
    11
  • Great
    0
  • Good
    1
  • Poor
    0
  • Bad
    2

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
30 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 14 Ratings with 3 Comments

1.0 Rating

January 16th, 2017

Who hangs up on their patients?

My dad has been going to Dr. Mok due to a language barrier. And, as a medical student, I expect excellent healthcare service void of negative emotions towards your patients regardless of the day you're having, no matter what the information is, and admitting that when you're wrong - you're wrong. Last week, my dad received a call stating that they made him an appointment at a hospital nearby. Nothing else. Fine. I can call that hospital and ask or I can call Dr. Mok's office to double check. I call the hospital. They have no idea what I'm talking about so they tell me to contact the providing physician since it'd be much easier to look up on their charts vs. trying to go through every single department appointments (My dad was never a patient at the hospital, so registration information was lacking). Okay. That's okay. No harm done. I call Dr. Mok's office, the nurse was nice about connecting me to Dr. Mok. However, Dr. Mok gets angry when I mention the fact that he actually saw my dad four weeks ago (Dr. Mok was saying he didn't see my dad since September). Bull. That's fine. Misunderstandings happen. THIS IS what urks me. He starts yelling. When, as being part of a medical profession as well, I tell him to calm down to explain, he scoffs and hangs up on me. Are you freaking kidding me? You never treat your patients or their family like that. I hope this piece of crap gets his medical license revoked. Makes me wonder if he misplaced my dad's record in another patient's chart? Then, I guess it's time to contact a lawyer. Gotta get these kind of trash doctors out of practice since they give us a bad rep. Oh, also, even with appointments, wait time is about 1 hour. Have fun.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

August 7th, 2016

patient

the family doctor, chung mok z, is a great doctor, his rate is above excellent. please let this comment re assure you,

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

January 26th, 2016

Excellent dr

Love this guy

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

January 29th, 2017

5.0 Rating

December 15th, 2016

5.0 Rating

July 27th, 2016

5.0 Rating

June 22nd, 2016

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

January 27th, 2016

5.0 Rating

October 22nd, 2015

5.0 Rating

October 3rd, 2014

1.0 Rating

September 23rd, 2014

5.0 Rating

August 12th, 2014

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