Dr. Ciro Cerrato MD Patient Reviews

Overall Review

3.4
  • 13 patient ratings
  • 4 comments

Last 12 months:

2.7 (-0.7)

4 Patient Reviews

  • Highly Satisfied
    46%
  • Satisfied
    15%
  • Neutral
    0%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    31%
  • Wait Time 48 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

2.0 of 5
March 3rd, 2016
Can you really afford to wait?
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dt. Cerato takes the time to explain things as it relates to your health care. However be prepared to WAIT!!! Also don't expect anyone to answer the phone when you call. Be prepared to call for several days before talking to a staff member. Speaking of staff, Dr. Cerato will continue to lose patients as long as he employe the Spanish speaking staff member at the front desk. She's extremely rude, dresses inappropriately (flip flops etc, tight clothes) and doesn't have a clue as to the meaning of professionalism. Dr. Cerato is a good Dr. However, he is ultimately responsible for his staff. I can't in good conscious ever put my health care needs in their hands.
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1.0 of 5
May 6th, 2014
Worst doctor/staff in history!!!
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This hole in the wall office has the worst staff with the lowest level of professionalism and patient care I have ever seen, encountered, and had the misfortune of dealing with in my life!!! They show no concern for patients and their health. Every time you call there for a result or concern, you get a different answer, excuse, and lie with the nastiest attitude and disrespect. The staff clearly have no passion for their job, and they definitely don't hide it. If there were anyway I could give them no stars I would at the treatment I received from them and for the time they have wasted. You can't get the doctor on the phone to save your life, and the only way you can ever communicate with him is by making an office visit (in other words more money), even for petty things or just a simple question. Bottom line, I wouldn't recommend this doctors office for your pets!!
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4.0 of 5
June 4th, 2012
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The nurses are so nasty...they act like they dont want to be there...really considering changing doctors.
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5.0 of 5
June 27th, 2008
Great Dr.
Easy Appointment
Promptness
Friendly Staff
Really cares about his patients needs/health.
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