Family Physicians
16 years of experience

Accepting new patients
480 4th Ave
Ste 202
Downtown Chula Vista, Chula Vista, CA 91910
619-427-3361
Locations and availability (1)

Patient Reviews ?

Overall Rating:
3.5
  • Currently 3.5 of 4 stars
Total Ratings

8

Total Reviews

5

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 3.4285714285714 of 4 stars
Promptness:
  • Currently 3.1428571428571 of 4 stars
Courteous Staff:
  • Currently 3.1428571428571 of 4 stars
Accurate Diagnosis:
  • Currently 3.5714285714286 of 4 stars
Bedside Manner:
  • Currently 3.4285714285714 of 4 stars
Spends Time with Me:
  • Currently 3.1428571428571 of 4 stars
Follows Up After Visit:
  • Currently 3.1428571428571 of 4 stars
Average Wait: 24 minutes
  • Currently 4 of 4 stars
 |  show details
by Josett on Apr 13th, 2013

Dr Polack has been my doctor for over 10 years. I have waited to see her but it has always been worth the wait. Dr Polack cares about her patients and has been an awesome doctor. I rate her 10 stars!

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  • Currently 1 of 4 stars
 |  average wait time 2-4 hours WITH an appointment  |  show details
Mar 28th, 2013

i waited an average of 2-4 hours each time i had an appointment. she lied on some paperwork i needed her to fill out and made up some new conditions. on the phone she pretends like she's familiar with who you are and then gets your info and prescriptions confused with someone else. she takes people without insurance and without appointments. this is a border town and her waiting rooms are always packed with disgruntled people who've been spending an entire day for an appointment. even her office staff is angry and disgruntled. they'll ignore you in the front. she has no concern for patients until she's face to face with them. even then she's manipulative and fake. after waiting 4 hours, an appointment should be longer than 10 minutes. i was told that she was taking urgent care patients in front of me because they were coughing. this added about 2 hours of wait time and i had an appointment.

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  • Currently 4 of 4 stars
 |  show details
Jun 8th, 2012

Dr. Polak is a great understandng doctor. She really cares about her patience.

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  • Currently 4 of 4 stars
 |  Compassionate caring Doctor  |  show details
Jun 8th, 2012

Dr. Polak has been treating me as a patient now for 10 yrs.Sometimes with medical coverage sometimes without, and you know something She has always deal with me the same.I have never, ever in both countries, US or Mexico find a better and compassionate person and Doctor.Thomas Williams

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  • Currently 4 of 4 stars
 |  Love from patient  |  show details
Feb 27th, 2010

AWESOME DOCTOR!!!!