Dr. Clarence Friend Jr MD Patient Reviews

  • Family Medicine Newport News, VA

Overall Rating

  • 13 patient ratings
  • 1 comment

Last 12 months:

3.3 (-0.5)

1 Patient Reviews

  • Highly Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly Dissatisfied
  • Wait Time 40.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

4.0 of 5
October 2nd, 2012
Wait time
60 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Friend is very caring and spends ample amount of time with his patients; he is also excellent at referring patients to the top specialists. The downfall to his practice is the wait time in the waiting area which averaged 45 minutes or more and then going to the exam room and at times waiting 15 minutes or longer to be seen. Also, his assitant was very rude and nasty towards my husband when we were 8 minutes late for his physical refussing to let him go back to the exam room to see Dr. Friend because in her opinion the doctor wouldn't want to see him because we were a few minutes late (after all the times we waited an hour to get to the exam room!).... and in my opinion a doctors staff is there to represent him, and because of her rudeness towards my husband we decided to transfer to another family practitioner.
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