Dr. Claudell Stephens MD Patient Reviews

  • Family Medicine Pinole, CA

Overall Rating

4.3
  • 11 patient ratings
  • 2 comments

Last 12 months:

4.0 (-0.3)

11 Patient Reviews

  • Excellent
    64%
  • Great
    0%
  • Good
    27%
  • Poor
    9%
  • Bad
    0%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 11 reviews

3.0 of 5
November 5th, 2016
Office staff cold and uncaring
Office staff often forgets to fax prescriptions - one in particular - Benicia is rude and very curt. Dr. Stephens is ok but could work on his "bedside manner" seems uncaring.
Was this review helpful? Yes No

2.3 of 5
May 22nd, 2009
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Poor office staff - can never get a live person.I have left message according the the 'phone tree' but never get calls back. Ending up leaving messages at each extension - no luck. Found the "backdoor number" and finally got a response. After 1 week!A doctor is only as good as his frontline staff.
Was this review helpful? Yes No

5.0 of 5
May 11th, 2017
Was this review helpful? Yes No

5.0 of 5
December 30th, 2015
Was this review helpful? Yes No

5.0 of 5
May 28th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Was this review helpful? Yes No

5.0 of 5
March 24th, 2015
Was this review helpful? Yes No

3.7 of 5
December 20th, 2014
Was this review helpful? Yes No

5.0 of 5
September 8th, 2014
Was this review helpful? Yes No

5.0 of 5
August 3rd, 2014
Was this review helpful? Yes No

3.7 of 5
July 15th, 2014
Was this review helpful? Yes No

5.0 of 5
May 7th, 2014
Was this review helpful? Yes No

Nearby Doctors

Dr. Claudell Stephens, MD is similar to these 3 Doctors near Pinole, CA.