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Dr. Claudia Castano Is this you?

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Ratings and Reviews

19 Ratings with 4 Comments

  • Excellent
    13
  • Great
    1
  • Good
    0
  • Poor
    3
  • Bad
    2
  • Excellent
    13
  • Great
    1
  • Good
    0
  • Poor
    3
  • Bad
    2

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
33.8 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 19 Ratings with 4 Comments

1.0 Rating

August 28th, 2017

Find a caring doctor

There is no appointments available so you have to wait to be seen depending how many people shows up, not only that, they take whoever gets in the door first no matter how long you've been waiting outside. She does not care for the patients, I started treatment with her and could not follow up, she would not refill one medication I needed until I went for a visit. Then I took time off work, I went for the visit, she would not see me because apparently my insurance did not pay her services of a previous visits. I called my insurance and took care of the balance and even added her to their network so I can continue with her as PCP. Then the front desk worker lies to me telling me she was not in network and I needed to pay cash. I also took my son and she spent 5 min in there and didn't even checked if vaccines were up to date and left the room, so rude, the place is dirty and old. Make yourself a favor and find a doctor that cares for the patients not only the money.

Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

February 26th, 2016

A doctor who doesn't really care

Came in to see her for a check up. First let me say this when came in she had a bad vibe about her right off the bat. She seemed to be rushing to get ...

Easy Appointment
Friendly Staff
Accurate Diagnosis
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

January 19th, 2016

Dr. Claudia Castano listens well to her patients and is very understanding about concerns. She answers all questions and doesn't make you feel rushed.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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4.0 Rating

August 18th, 2015

Ms.

I've seen Dr Castano many times in the past, but no longer see her. I stopped because of her office manager Brandy I believe is her name, anyway she was so rude and not at all helpful, that I decided the problems I was going to have with her wasn't worth my returning to see Dr. Castano. If that o stile were to be removed I would return to see Dr Castano. She is a very caring and personable lady and she takes very good care of her patients. I wish her the very best.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

November 30th, 2016

5.0 Rating

November 30th, 2016

5.0 Rating

November 9th, 2016

5.0 Rating

April 19th, 2016

5.0 Rating

January 28th, 2016

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

November 21st, 2015

5.0 Rating

August 12th, 2015

5.0 Rating

June 24th, 2015

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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