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Ratings and Reviews

20 Ratings with 4 Comments

  • Excellent
    14
  • Great
    1
  • Good
    2
  • Poor
    1
  • Bad
    2
  • Excellent
    14
  • Great
    1
  • Good
    2
  • Poor
    1
  • Bad
    2

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
13 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 20 Ratings with 4 Comments

5.0 Rating

July 6th, 2016

Very caring and passionate doctor.

Dr. Martorell has been a life-saver for me since my first visit with her. She is patient, she takes the time to listen and answers my questions as I ask. Dr. Martorell cares about patients very much. She is very passionate, very caring and responsible! She always asks questions and follow up after blood tests etc. She is not only a doctor, but also a good scientist to help her patients using diagnostic methods to identify the problems, which are very good scientific approach to resolve problems. So I feel very fortunate that I found her. Dr. Martorell is enthusiastic and encouraging. Her bedside manner is top quality. After three month of my treatment, I left the office feeling good about my health and also knowing that I have support and guidance if needed. Thanks a lot!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

March 4th, 2016

Excellent and caring Physician

After being diagnosed with HIV disease many, many years ago, I find that Dr. Martorell is so caring, non judgmental, so through and easy to talk with about any concerns or medical issues. She listens to her Patients and treats everyone with respect. The Staff is always professional and courteous. After going to Boston for many years, for my HIV care, I am so happy to have found such a well informed HIV Physician in the Springfield area.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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3.7 Rating

December 7th, 2011

she needs more office help

Over the years i believe that doctor has over increased her practice causing delays in waiting times and with getting back to patience

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

April 30th, 2011

best doctor in the hepatitis c field
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

June 1st, 2017

4.0 Rating

June 1st, 2017

5.0 Rating

May 30th, 2017

5.0 Rating

March 2nd, 2017

2.0 Rating

November 4th, 2016

3.0 Rating

May 26th, 2016

5.0 Rating

October 7th, 2015

1.0 Rating

October 2nd, 2015

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