Dr. Claudia Pinilla MD Patient Reviews

  • Ophthalmology Danville, CA

Overall Rating

4.2
  • 10 patient ratings
  • 2 comments

Last 12 months:

1.0 (-3.2)

10 Patient Reviews

  • Excellent
    80%
  • Great
    0%
  • Good
    0%
  • Poor
    0%
  • Bad
    20%
  • Friendly Staff
  • Promptness
  • Wait Time 13.3 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 10 reviews

1.0 of 5
September 17th, 2016
Insulting Attitude & Speech
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. P was rude, insulting and angry when I came to her requesting a 2nd opinion following an eye surgery by another doctor. I told her I liked that doctor very much, but was wondering if maybe something was not quite right. My insurance provider had authorized this visit. After Dr. P reviewed my chart information (making positive comments to herself} she quickly looked at my eye, then said "I was wasting her time, I was 65 yrs old, I couldn't expect perfect vision" and ridiculed my actual vision symptoms that I did not think should be normal for this surgery. Dr. P said twice I was "idiotic" for coming; she was going to "write a note and call my surgeon to tell him I came to her" and said "I was 65 yrs old and all I needed would be glasses". During the short exam, however, I didn't think she looked at the actual surgery site behind the eye without administering eye drops. I was shocked with her unprofessional threatening abusive language and unwarranted insulting attitude with no explanation for her anger other than: my age. I did not challenge or argue with her, I spoke kindly to her, and when leaving the check out desk she turned her back to me without a "goodbye". Well, I had decided half way through this horrific office visit that: "when I get out of this chair and out the door, I will never ever come back."
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5.0 of 5
January 10th, 2011
Bedside Manner
Excellent doctor, very human and listens to his patients carefully
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5.0 of 5
January 20th, 2016
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
November 23rd, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
July 8th, 2015
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5.0 of 5
May 25th, 2015
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5.0 of 5
September 12th, 2014
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5.0 of 5
June 19th, 2014
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5.0 of 5
June 23rd, 2010
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
January 17th, 2010
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

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