Overall Review

2.2
  • 9 patient ratings
  • 5 comments

Last 12 months:

1.0 (-1.2)

5 Patient Reviews

  • Highly Satisfied
    11%
  • Satisfied
    22%
  • Neutral
    0%
  • Dissatisfied
    11%
  • Highly Dissatisfied
    56%
  • Wait Time 15 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

1.0 of 5
March 17th, 2013
STAY AWAY IF U WANT GOOD HEALTH I.E. BE CAUTIOUS
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
SHE CALLED EMS FOR ME WITHOUT LETTING ME KNOW.THEY ARRIVED WITH A STRETCHER AND TOOK ME TO EINSTEIN. WHEN I GOT THERE AND AFTER 4 HOURS WAITING TO SEE THE DOCTOR,NTHEY WANTED TO KNOW WHY I HAD RETURNED TO THE HOSPITAL SINCE I HAD JUST BEEN TO EINSTEIN 2 DAYS PRIOR. I HAD GONE TO DR. PORTELLA BCZ I WAS IN PAIN AND WANTED SOMETHING FOR PAIN.DR.PORTELLA DID NOT GIVE ME A REPORT TO GIVE EINSTEIN AS TO WHY SHE THOUGHT I EVEN NEEDED TO RETURN TO THE HOSPITAL.2 WEEKS LATER WHEN I REQUESTED PAIN MEDICINE AGAIN SHE ONCE AGAIN REFUSED TO PRESCRIBE ANY FOR ME.LAST YEAR SHE TOLD ME THAT THE NODULE THAT WAS IN MY LUNG COULD BE CANCER,REFERRED ME TO A PULMONARY SPECIALIST WHO COULD NOT SEE ME UNTIL 3 MONTHS LATER AND WHEN I CALLED HER TO TELL HER THAT THE RECEPTIONIST AT THE PULMONARY DR. SAID I SHOULD HAVE DR. PORTELLA CALL HIM TO SEE IF SHE COULD EXPEDITE THE APPOINTMENT, SHE NEVER GOT BACK TO ME. CONSEQUENTLY, I MADE AN APPOINTMENT TO SEE A PULMONARY SPECIALIST AT ANOTHER HOSPITAL FOR THE NEXT WEEK.
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4.0 of 5
November 20th, 2012
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
If I could give her a zero for bedside manner I would. however she is prompt, professional and accurate. If you know you would like to be coddled stay away.
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1.0 of 5
October 30th, 2012
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
At first I thought it was only me but after reading these reviews...humph!!!She talks to her patients as if she's a kindergarten teacher. Some may appreciate it and others may find it demeaning. She is extremely clinical. However I am still awaiting multiple follow-ups for vaccines, referrals, surgeries, etc. I was drawn to her because she is very prompt w/her appointments, but as stated previously, now I see why.
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2.0 of 5
May 11th, 2012
PATIENT
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
THIS DOCTOR HAS A HABIT OF TREATING THE PATIENTS AS THOUGH THEY ARE CHILDREN.SHE TREATS THEM AS THOUGH THEY HAVE NO BRAINS.DOES NOT TREAT PATIENT WITH RESPECT.NEEDS A LESSON IN COURTESY AND BED MANNERS. HAS OPEN APPOINTMENTS MORE SO THAN OTHER DOCTORS IN HER MEDICAL GROUP I BELIEVE BECAUSE OF THIS!
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1.0 of 5
April 13th, 2011
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She is very rude and dismissive.
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