Dr. Clayton Chan MD Patient Reviews

  • Psychiatry Kaneohe, HI

Overall Rating

4.7
  • 9 patient ratings
  • 5 comments

Last 12 months:

5.0 (+ 0.3)

5 Patient Reviews

  • Highly Satisfied
    89%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    11%
  • Highly Dissatisfied
    0%
  • Wait Time 7.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

5.0 of 5
October 4th, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Kimo Chan has been nothing short of a blessing for our son. Luckily he's the only psychiatrist we've had to deal with and he has been wonderful. Dr. Chan has excellent communication skills, good rapport with local and mainland (my wife is from mainland) families, punctual with visits and call backs, very easy to deal with as far as medications and prescriptions go, 20 plus years of experience shows with a wide range of knowledge concerning special needs children and overall he is just a pleasant person to deal with. The only knock on him is the same with most professionals in similar fields, they get overloaded with cases by their supervisors. In an attempt to cut costs, other doctor's positions are eliminated and their cases get absorbed by the remaining doctor. This contributes to a lower quality of care, shorter visits and an overworked doctor. Hope others find this helpful.
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5.0 of 5
July 17th, 2015
mother
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Switched to Dr. Chan on a referral because we were unhappy with our other psychiatrist. We got an appointment time promptly and Dr. Chan is very courteous, thorough, understanding, and really listens. We called with a few questions after our 1st appointment, & the office got right back to us, as did Dr. Chan. So glad we changed providers. Now we understand what we have to do to work with our child to get a positive outcome.
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5.0 of 5
May 28th, 2015
happy parent
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
We, finally, found a doctor who made an accurate diagnosis for my daughter and adjusted her treatment successfully. We had given up hope! The quality of our lives has changed so much for the better. Dr. Chan is a true professional, as is his office manager ~ she is wonderful & very understanding. They both made us feel comfortable & were very accommodating with our unusual schedule. Our concerns were addressed and our phone calls were returned in a timely manner.
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2.0 of 5
April 24th, 2015
unprofessional office staff
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Unprofessional office manager. Acts like she knows everything. Wife runs office and wears the pants. Says stuff like "duh??" Dr. KIMO CHAN is a super nice guy but the wife runs the office unprofessionally because she can get away with it. Dr. Chan is unaware of how unprofessional and jealous the wife is very insecure about herself.
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5.0 of 5
July 16th, 2013
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent rapport with patients & families. Very caring & concerned. Took the time for a thorough evaluation & to answer all questions.
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