Overall Review

4.6
  • 15 patient ratings
  • 2 comments

Last 12 months:

4.5 (-0.1)

2 Patient Reviews

  • Highly Satisfied
    80%
  • Satisfied
    13%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    7%
  • Wait Time 12.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

5.0 of 5
September 22nd, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been a patient since 2003. The level of care received is excellent. The staff is friendly and professional ; all problems resolved promptly.
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5.0 of 5
September 8th, 2011
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I absolutely LOVE Dr. Chen. He actually listens to you when you're trying to explain a health problem, and he isn't afraid to schedule tests or bloodwork like some other doctors seem to be. One other thing that I truly appreciate about him is the fact that he knows when he's reached his limit within a family practice scope and will not hesitate to refer you to a specialist if/when he feels the problem is better handled by a specialist. For example, I came to him with a list of symptoms and once all of his preliminary tests came back normal, save for one "blip" on my MRI, he immediately referred me to a neurologist (Dr. Kasdan, who is also awesome) for further evaluation, whereas some doctors would stubbornly try to figure it out on their own or get one more visit out of you before making the referral. He is an all around nice guy and is very easy to understand when explaining what he is doing, what he is testing for, and when answering any questions you might have.
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