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Dr. Clifford Chu Is this you?
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Quality Rating

Satisfied

Friendly Staff
Promptness
Easy Appointments
Wait Time
30 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis

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18 Ratings with 5 Comments

1.0 Rating

January 19th, 2017

Kept me waiting 1 1/2 hours to be seen

Walks into the room and didn't even think to apologize for the long wait! Poor bedside manner. Quick to blame his office manager for the long wait.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

March 30th, 2016

2 Failed Surgeries Later...

I was referred to Dr. Chu by family after suffering a severe ear infection. When I went to his office I waited over an hour and was abruptly told I have a hole in my ear drum. I underwent further testing, was prescribed an antibiotic and wound up scheduling surgery a few weeks later to repair the hole. The first surgery failed and there was never a definitive reason provided as to why the synthetic graft he assured me would work didn't take. I returned multiple times to his office and was given a slew of tests to determine what the issue was. Once more I was told surgery would cure the issue. This time I underwent much more invasive surgery which caused extreme vertigo and had me out of work for 3 weeks. Only to find out THIS SURGERY DID NOT WORK EITHER. Again he was unable to provide a reason as to why and did not even offer a hearing aid as an option in my full hearing loss on my left side. After his office dropped my insurance I was told to come back to discuss future options - I went once and nearly laughed in my face when he suggested a THIRD surgery. It was a blessing honestly that they dropped my insurance because after 2 failed surgeries, thousands of dollars, and now FULL loss of hearing it is time for a 2nd or 3rd opinion. If you have other options - explore them! Horrible office staff, crazy expensive, and not so great bedside manner.

Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

October 23rd, 2015

Office staff seem lost.

Easy Appointment
Promptness
Friendly Staff
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2.3 Rating

April 17th, 2013

The place is so dusty. I would think for a place dealing with ear, nose, and throat that it would be clean. Run you hand along any edge and see what happens.

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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3.7 Rating

April 25th, 2011

Billing

Have had nothing but problems with the billing dept of this doctor.Am still recieving bills after many talks with office manager.Even took time away from vocation to sort these problems out but still ongoing. Doctor is rerally good

Wait time
30.0 minutes
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5.0 Rating

March 6th, 2017

5.0 Rating

January 3rd, 2017

5.0 Rating

December 21st, 2016

5.0 Rating

November 4th, 2016

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

August 19th, 2016

5.0 Rating

September 25th, 2015

4.0 Rating

September 15th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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